Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ranae Miller

Vancouver,BC

Summary

Encouraging employee well-known for creating positive workplace culture. Talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Student Services Assistant

Arts Umbrella
06.2023 - Current
  • Coordinate registrations for available programs.
  • Maintain excellent relationships through timely responses to inquiries and requests from current and potential families, fellow staff, instructors, assistants and students.
  • Manage phone, email correspondence. and trackers.
  • Special projects such as maintaining First Aid and Emergency Kits, updating key log ensuring it is up to date for future door changes.
  • ActiveNet data entry

Manager

Great Wall Tea Co.
11.2017 - 06.2023
  • Oversaw team of 10 by creating schedules and daily checklists, implemented systems for staff efficiency.
  • Ensured shift changes were made when necessary to uphold and maximize business and employee success.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

Diploma in Musical Theatre - Musical Theatre

Capilano University
North Vancouver, BC
04.2011

High School Diploma -

Hugh McRoberts Secondary
Richmond, BC
06.2008

Skills

  • Proficiency in ActiveNet, Outlook, Excel
  • Training and Overseeing Employees
  • Scheduling and Coordinating
  • Customer Relationship Maintenance
  • Managing Multiple Tasks
  • Data Entry

Certification

  • Emergency First Aid CPR/AED Level C - Canadian Red Cross - November 2023

Timeline

Student Services Assistant

Arts Umbrella
06.2023 - Current

Manager

Great Wall Tea Co.
11.2017 - 06.2023

Diploma in Musical Theatre - Musical Theatre

Capilano University

High School Diploma -

Hugh McRoberts Secondary

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Ranae Miller