Ran Yang
Richmond Hill
Summary
Adept at ensuring passenger safety and satisfaction, demonstrated during tenure at TOK Transit, where I excelled in conflict resolution and effective communication. As a Warehouse Supervisor at Polar Home Fashion, I leveraged my expertise in inventory management and operational efficiency. My clean driving record and defensive driving underscore my commitment to safety and service excellence.
Overview
9
9
years of professional experience
Work History
Bus Operator
TOK Transit
02.2023 - Current
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
- Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
- Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
Warehouse Supervisor
Polar Home Fasion
03.2021 - 07.2022
- Supervised shipping and receiving, distribution and workplace safety.
- Used warehouse management software to reconcile daily inventory.
- Supervised shipping and handling operations.
Assistant Manager
Manchu Wok
01.2015 - 01.2019
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate of Arts - General Business
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON06.2013
Skills
- Clean Driving Record
- Fuel Efficiency
- Defensive Driving
- Special needs understanding
- Traffic laws compliance
- Safe Driving Practices
- Effective communication skills
- Safe driving skills
Languages
English
Professional Working
Timeline
Bus Operator
TOK Transit
02.2023 - Current
Warehouse Supervisor
Polar Home Fasion
03.2021 - 07.2022
Assistant Manager
Manchu Wok
01.2015 - 01.2019
Associate of Arts - General Business
Cambrian College of Applied Arts And Technology
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