MICHAEL PLEASANTS

Experienced and dependable bus driver with a strong track record of safe driving, punctual service, and customer satisfaction, seeking to transition into a supervisory role. Bringing 17 years of hands-on experience with daily transit operations, route management, and problem-solving under pressure. Known for leadership, teamwork, and mentoring newer drivers, with a deep understanding of safety protocols and passenger service standards. Maintaining a calm, professional demeanor while assisting diverse passengers, including individuals experiencing emotional distress or exhibiting unpredictable behavior, ensuring a safe and respectful environment for all. Committed to enhancing operational efficiency, supporting driver performance, and ensuring the highest level of service delivery.