Ramuel Balao
Sherwood Park
Summary
Experienced customer service professional with over six years in sales and team-based environments. Strong communicator with a proven ability to support colleagues, resolve issues efficiently, and deliver reliable, high-quality service in fast-paced settings.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Mark’s Work Warehouse
09.2021 - 09.2024
- Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
- Trained new sales associates, providing guidance on company sales strategies, customer service protocols, and product knowledge
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Food Service Attendant
McDonald’s
02.2018 - 08.2021
- Greeted customers entering store and responded promptly to customer needs
- Collaborated with team members to ensure seamless coordination between front-of-house and back-of-house operations.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Education
Bachelor in Commerce - Finance
University of Alberta
Edmonton06-2027
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Timeline
Retail Sales Associate
Mark’s Work Warehouse
09.2021 - 09.2024
Food Service Attendant
McDonald’s
02.2018 - 08.2021
Bachelor in Commerce - Finance
University of Alberta
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