Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Sean Mazango

Summary

Motivated and detail-oriented professional with a background in customer service and retail operations. Demonstrated track record of improving store efficiency, driving customer satisfaction, and contributing to team success. Known for quick learning abilities, strong teamwork, problem-solving, and multitasking skills. Currently seeking an opportunity to apply skills and continue to grow within a dynamic workplace.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Winners
11.2022 - Current
  • Provided exceptional customer service, assisting an average of 50+ customers per shift
  • Maintained store visual appeal by organizing racks and displays, improving sales floor efficiency
  • Processed an average of 20+ returns and exchanges per shift while ensuring adherence to company policies
  • Assisted in training new hires, improving onboarding efficiency
  • Increased sales of featured merchandise by 15% through effective product recommendations
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Barista

Tim Hortons
03.2022 - 09.2022
  • Handled 100+ customer transactions daily with accuracy and efficiency
  • Maintained beverage consistency and quality, contributing to positive customer experiences
  • Ensured a clean and organized workspace, reducing prep time
  • Assisted in peak-hour rushes, improving order fulfillment speed

Education

B.A. - ECONOMICS

University of Prince Edward Island
Charlottetown, PE
04-2025

Skills

  • Customer Service
  • Sales
  • Cash Register Operation
  • Payment Processing
  • Teamwork Collaboration
  • Communication
  • Merchandising
  • Store Organization
  • Time Management
  • Multitasking
  • Returns Processing
  • Refund Processing
  • Training
  • Onboarding Support
  • Social Media
  • Fashion Content Creation

Additional Information

Passionate about fashion and content creation., Adaptable and eager to learn new skills in diverse work environments.

Timeline

Retail Sales Associate

Winners
11.2022 - Current

Barista

Tim Hortons
03.2022 - 09.2022

B.A. - ECONOMICS

University of Prince Edward Island

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Sean Mazango