Summary
Overview
Work History
Education
Skills
Volunteer Experience
Community Service
Hobbies and Interests
Timeline
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Ramsha Raza

Mississauga,ON

Summary

Driven and community-focused psychology student seeking a meaningful volunteer opportunity where I can apply my academic knowledge and interpersonal skills to contribute positively to individuals’ lives while gaining valuable experience in the helping profession. Committed to learning, advocacy, and building inclusive environments.

Currently pursuing an Honours Bachelor's of Art in Psychology while also enrolled in the York-Seneca Rehabilitation Services Certificate Program. - Skilled in conflict resolution, public speaking, and program facilitation. - Strong team collaborator with leadership experience across school and community initiatives. - Passionate about supporting individuals with diverse abilities, and advocating for mental wellness. - Technologically proficient with Microsoft Office, Google Suite, and social media platforms

Overview

4
4
years of professional experience

Work History

Cashier / Customer Service

Longo’s Supermarket
Mississauga, ON
10.2022 - Current
  • Provided excellent customer service and operated self-checkout areas.
  • Resolved customer concerns with professionalism and empathy.
  • Collected customer feedback to improve service delivery.

Social Media Manager

@theshoppingbrand
Karachi
03.2021 - 08.2022
  • Designed content and campaigns that boosted brand engagement and visibility.
  • Responded to customer inquiries across platforms and facilitated online sales.

Education

Honours BA - Psychology

York University
Toronto, ON
07.2025

Higher Secondary School Certificate -

Fazaia Degree College
Karachi, Pakistan
09.2020

High School Diploma -

Marc Garneau Collegiate Institute
Toronto, ON
09.2017

Skills

  • Conflict resolution
  • Active listening
  • Team collaboration
  • Customer service
  • Problem-solving
  • Project planning
  • Social media management
  • Content creation
  • Decision-making
  • Flexible and adaptable

Volunteer Experience

  • Peace by PEACE (York U Campus), Volunteer Educator, Toronto, ON, 2025-01, 2025-04, Delivered a 10-week interactive conflict resolution and anti-bullying program to elementary students., Facilitated discussions to strengthen students’ critical thinking, empathy, and problem-solving., Collaborated with peers to design inclusive and engaging classroom activities.
  • Mississauga CIBC Run for the Cure, Volunteer, Mississauga, ON, 2022-10, 2022-10, Guided participants to correct routes and distributed refreshments and event materials., Raised awareness for breast cancer through direct public engagement.
  • Arbaeen Cultural Walk, Volunteer (Contract-Based), Toronto, ON, Assisted in event planning, food distribution, and community education initiatives.

Community Service

Toronto Youth Cabinet, Youth Summit Workshop Lead, Toronto, ON, 2017-09, 2018-05, Organized and led youth workshops for the annual city summit., Collaborated with local government officials and hosted civic engagement events.

Hobbies and Interests

Volunteering, Public Speaking, Mental Health Advocacy, Fitness, Reading, Photography

Timeline

Cashier / Customer Service

Longo’s Supermarket
10.2022 - Current

Social Media Manager

@theshoppingbrand
03.2021 - 08.2022

Honours BA - Psychology

York University

Higher Secondary School Certificate -

Fazaia Degree College

High School Diploma -

Marc Garneau Collegiate Institute
Ramsha Raza