Ramneek Kaur
Gibsons,BC
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
5
5
years of professional experience
Work History
Insurance Broker
Sussex Insurance
01.2023 - 04.2024
- Provided exceptional customer service by responding quickly to inquiries, resolving issues, and anticipating client needs.
- Educated clients on various insurance products, enabling informed decisions regarding their coverage options.
- Maintained thorough knowledge of insurance regulations, staying up-to-date on changes that could impact clients or business operations.
- Generated referral business from satisfied customers who shared positive experiences with friends and colleagues.
- Worked closely with team members to share knowledge about emerging trends in the industry while fostering a collaborative work environment.
Security Officer
Goldilox Security
01.2022 - 01.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked and verified photo identification prior to granting facility access.
Food Court Employee
Wendy's
11.2021 - 12.2022
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Ensured compliance with food safety guidelines and maintained proper sanitation practices for health department inspections.
- Handled cash transactions accurately, contributing to balanced registers and streamlined financial reporting.
- Contributed to a positive work environment by maintaining a strong work ethic, supporting colleagues when needed, and consistently arriving on time for shifts.
- Maintained a smooth flow of operations during high-volume periods by effectively managing multiple orders at once.
Cashier Team Lead
Petro-Canada
08.2019 - 12.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Operated POS cash register and equipment to collect payments.
- Managed staffing levels to provide optimal support for cash register operations.
Education
High School Diploma -
Hanson College
New Westminster, BC05.2022
Skills
- Proactive team player
- Sales Presentations
- Documentation And Reporting
- Work Planning and Prioritization
- Analytical Thinking
- Issue Resolution
- Strong verbal communication skills
- Detail-oriented
Timeline
Insurance Broker
Sussex Insurance
01.2023 - 04.2024
Security Officer
Goldilox Security
01.2022 - 01.2023
Food Court Employee
Wendy's
11.2021 - 12.2022
Cashier Team Lead
Petro-Canada
08.2019 - 12.2021
High School Diploma -
Hanson College
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