Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ramjot Kaur

Brampton,ON

Summary

Dynamic customer service professional with a proven track record at Best Buy, adept at resolving complex issues and enhancing customer satisfaction. Skilled in active listening and critical thinking, I excel in high-pressure environments, consistently delivering effective solutions while maintaining professionalism. Committed to improving processes and fostering team collaboration for optimal service delivery.

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Desired Position role.

Overview

2
2
years of professional experience

Work History

Data Entry Clerk

Reliable Logistics
Mississauga, ON
02.2024 - 03.2025

- Effectively communicate with both internal and external partners regarding shipments through emails and phone calls.

- Properly enter, print, and distribute data.

- Create logs, reports, tickets, and labels as per requirements.

- Use to respond to all queries within 24 hours.

- Perform basic maintenance on data center equipment, such as shutting down devices and cleaning them if needed.

- Track operations and performance through spreadsheets.

- Maintaining regular reports of operations.

Office Administrator

Staffing Agency
Brampton, ON
07.2023 - 01.2024
  • Answered a multi-line phone system, routed calls, delivered messages to staff, and greeted visitors.
  • Maintained electronic and paper filing systems for easy retrieval of information.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Tracked office supplies and restocked low items to keep team members on task and productive.

Education

Associate Of Applied Science - Computer System Technician Networking

St Lawrence College
Scarborough, ON
08.2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Full Professional

Timeline

Data Entry Clerk

Reliable Logistics
02.2024 - 03.2025

Office Administrator

Staffing Agency
07.2023 - 01.2024

Associate Of Applied Science - Computer System Technician Networking

St Lawrence College
Ramjot Kaur