Hi, I’m
Ramji Yussuf
Hamilton,ON
Summary
Highly-motivated Social Service Worker with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills. Recent graduate of Mohawk College, seeking to leverage my diverse experiences and passion for working with marginalized populations to contribute to a team-oriented environment. Detail-oriented and able to learn new concepts quickly.
Overview
5
years of professional experience
Work History
Amazon Fulfilment CentreHamilton, ON
Amazon Associate
01.2022 - Current
Job overview
- Arranging, packing packages and solving problems for customers’ orders
- Built and maintained relationships with peers and upper management to drive team success.
- Supported management team to facilitate task completion and meet performance goals.
- Arranged and stocked new merchandise following placement directions.
- Stocked sales floor and assisted in product movement and merchandising plans.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Unboxed new merchandise and restocked shelves in appealing, organized arrangements to promote items.
Summit Heights Retirement ResidenceHamilton, ON
Social Service Worker Placement
09.2022 - 04.2023
Job overview
- Understanding immigrant women’s Experience and Responses to intimate partner violence: looking beyond the ‘Cultural’ Framing / Webinar 2022
- Creating a warm and supportive family environment by providing necessary support to aid with the lifestyle adjustment for new residents
- Building meaningful relationships with residents, their families, and staff members to promote a sense of community and overall well-being
- Ensuring compliance with organizational and regulatory standards by maintaining correct documentation.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
Community Living HamiltonHamilton, ON
Social Service Worker Placement
07.2022 - 08.2022
Job overview
- Supported and encouraged clients with developmental disabilities such as Down syndrome, autism and more, empowering them through a lens of diversity and equity
- Established trusting and compassionate rapport with clients, promoting emotional well-being and a safe environment
- Utilized a person-centred approach to develop and implement individualized care plans based on unique needs and goals
- Engaging in daily programs with individuals who have developmental disabilities by assisting in the planning and participation of social, recreational, and skill-building activities.
- Maintained a high level of professionalism and calmness with personnel, even in high-stress situations.
- Performed assessments to determine individual limitations and strengths.
- Understood and followed oral and written directions.
- Used active listening skills and supportive diction to cultivate client rapport and open communication.
Trison TarpsBrantford, ON
Fabricator
01.2020 - 01.2021
Job overview
- Read and interpret work orders
- Cut and ground aluminum sheets to order specifications
- Used hand tools to position, align and secure product components.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Designed and utilized templates to measure and efficiently shape products.
- Gathered required parts for product assembly and ordered new materials to prevent shortages.
- Measured and marked cutting lines on materials and products.
- Promoted worksite safety by explaining and enforcing OSHA requirements.
- Recorded and reported product damages and malfunctions for supervisor review.
- Created templates for repetitive tasks to expedite fabrication processes.
- Adhered to production schedules to meet company goals.
Steeped TeaAncaster, ON
Production Worker,
01.2019 - 01.2020
Job overview
- Accurately gathered products and items to fulfill orders
- Completed all necessary paperwork within the required timeframe
- Prepared orders for shipping and ensured packaged appropriately
- Sorted and packaged products to prepare for processing or shipment.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Oversaw inventory and counts and performed periodic spot checks to verify outgoing orders.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Produced quality products by palletizing, packaging and assembling finished items.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
Education
Mohawk College
Social Service Worker Diploma
06.2023
University Overview
History/Ethics of SSW, Methods/Crisis Intervention, Social Policy
and Law, Decolonizing SSW Practices, Interviewing Skills, Working with Children/Adolescents,
Group Dynamics, Case Management/Documentation, Privilege and Oppression, Abnormal
Psychology, SSW Community Change, Sociology for SSW AND Advocacy for SSW
Alison EducationOnline
Some College (No Degree) from Dimploma in Mental Health
08.2023
PERRI-MED FIRST AID/CPR TRAINING
from Standard First Aid & CPR C + AED
02.2022
WEBINAR CERTIFICATE
from How Law & Stigma Harm People Who Do Sex Work
06.2022
WEBINAR CERTIFICATE
from Engaging Men To Reduce And Prevent Gender Violonce
06.2022
WEBINAR CERTIFICATE
from Sexual Harassment And Precarious Workplaces / Webi
06.2022
Finishing Trade Institute of OntarioAncaster, ON
from Industrial Painter Pre-Apprenticeship
10.2020
Skills
- Policy Implementation
- Workplace Safety
- Work Planning and Prioritization
- Computer Skills
- Experience working with diverse populations,
- demonstrating respect for different perspectives, values, belief systems, and contributions
- Excellent verbal and written communication, interpersonal and organization skills Self-motivated and reliable with excellent interviewing skills and documentation proficiency
- Ability to work effectively both independently and collaboratively within a team
- Quick learner, always eager to acquire new skills and knowledge
- Proven ability to develop and maintain professional and positive relationships
- Proficient in Microsoft Office and familiar with computer applications
- Fluent in English and Swahili
VOLUNTEER EXPERIENCE
SAVIC [Solidarity & Advocacy with Vulnerable Individuals in Criss] Kakuma Volunteer -
Turkana, Kenya. 2018 - 2019
- Working with peers under peer pressure and helping them get basic needs.
- Doing assessment in the communities and supporting the vulnerable individuals who are in any crisis.
Timeline
Social Service Worker Placement
Summit Heights Retirement Residence
09.2022 - 04.2023
Social Service Worker Placement
Community Living Hamilton
07.2022 - 08.2022
Amazon Associate
Amazon Fulfilment Centre
01.2022 - Current
Fabricator
Trison Tarps
01.2020 - 01.2021
Production Worker,
Steeped Tea
01.2019 - 01.2020
Mohawk College
Social Service Worker Diploma
Alison Education
Some College (No Degree) from Dimploma in Mental Health
PERRI-MED FIRST AID/CPR TRAINING
from Standard First Aid & CPR C + AED
WEBINAR CERTIFICATE
from How Law & Stigma Harm People Who Do Sex Work
WEBINAR CERTIFICATE
from Engaging Men To Reduce And Prevent Gender Violonce
WEBINAR CERTIFICATE
from Sexual Harassment And Precarious Workplaces / Webi
Finishing Trade Institute of Ontario
from Industrial Painter Pre-Apprenticeship
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