Ramiah Francis
Brampton
Summary
Dedicated and reliable student with strong leadership and organizational skills. Committed to collaborating effectively with team members while delivering outstanding customer service. Skilled in managing server loads and kitchen output to enhance guest experiences. Maintains productivity and composure in fast-paced environments. Available for part-time afternoon, evening, and weekend shifts.
Overview
5
5
years of post-secondary education
7
7
years of professional experience
Work History
Hostess
Rec room
Mississauga
02.2024 - 03.2025
- Welcomed guests at the entrance with a friendly smile. and created a friendly, welcoming first impression.
- Coordinated reservations, waitlists, and seating arrangements to optimize guest flow during peak service hours.
- Assisted guests with seating requests and answered questions professionally.
- Communicated wait times and collaborated with servers and managers to ensure efficient restaurant operations.
- Answered incoming phone calls and assisted with reservation inquiries.
- Organized host stand and upheld cleanliness standards to enhance guest experience and support service excellence.
Manufacture coordinator
Lush Cosmetics Manufacturing Centre
Etobicoke
08.2024 - 12.2024
- Utilizing mathematics and numerical data to ensure the accuracy of order accounting is essential.
- Fostered strong relationships with colleagues and supervisors, contributing to a supportive workplace atmosphere.
- Teamwork and clear communication are essential for accurately completing daily orders.
- Utilized mathematics and numerical data to ensure accurate order accounting, supporting efficient operations.
- Maintaining proper hygiene is essential to ensure the delivery of safe, clean, and enjoyable products for customers.
- Assisted in inventory management by tracking supplies and materials, ensuring readiness for production needs.
Beauty Boutique Coop worker
Shoppers Drug Mart
Brampton
01.2024 - 06.2024
- Greeted and assisted customers to ensure a positive shopping experience.
- Recommended cosmetic products tailored to customer preferences and needs.
- Completed daily tasks efficiently in a fast-paced environment.
- Fostered positive relationships with coworkers and customers to enhance team collaboration.
- Organized and bundled merchandise.
- Demonstrated effective time management to prioritize tasks.
- Worked effectively under pressure to meet tight deadlines.
- Time management skills
- Ability to work under pressure time
Cashier
416 Boutique
Mississauga
02.2018 - 05.2021
- Processed cash register transactions on POS and provided correct change.
- Greeted and informed customers about products, enhancing store experience and customer engagement.
- Developed strong connections with team members to enhance collaboration.
- Managed inventory and organized store visual presentation to align with customer preferences.
- Kept checkout area organized and free of clutter for improved customer experience.
- Maintained inventory and store visual presentation to meet customer needs.
- Resolved customer conflicts and identified opportunities to enhance satisfaction and loyalty.
- Built and maintained positive working relationships with co-workers.
Education
Esthetician And Spa Management
Humber College
Toronto 01.2026 - 05.2027
High School Diploma -
Sandalwood Heights Secondary School
Brampton, ON 09.2020 - 01.2024
Skills
- Reservation and Waitlist Management
- Cash handling
- Customer service
- Hospitality
- Time management
- Multitasking
- Time management skills
- Attention to Detail
- Verbal communication
- Collaboration
- Problem solving
- Conflict resolution
- Ability to work under pressure
- Time management skills
- Problem Solving
- Hospitality
Languages
English
Volunteer Experience
English
Availability
English
Certifications
Smart serve Ontario
Timeline
Esthetician And Spa Management
Humber College
01.2026 - 05.2027
Manufacture coordinator
Lush Cosmetics Manufacturing Centre
08.2024 - 12.2024
Hostess
Rec room
02.2024 - 03.2025
Beauty Boutique Coop worker
Shoppers Drug Mart
01.2024 - 06.2024
High School Diploma -
Sandalwood Heights Secondary School
09.2020 - 01.2024
Cashier
416 Boutique
02.2018 - 05.2021