Gracie Becerra
Ontario
Summary
Dynamic and results-oriented professional with experience as a Hostess at Tokyo Kitchen Japanese Restaurant. Highly experienced in reservation management and customer service, successfully enhancing guest experiences through effective waitlist coordination and team collaboration. Proven ability to handle inquiries with excellent telephone etiquette, ensuring smooth operations and satisfied patrons.
Overview
1
1
year of professional experience
Work History
Hostess
Tokyo Kitchen Japanese Restaurant
Montclair
01.2025 - Current
- Greeted and seated guests promptly upon arrival at the restaurant.
- Managed reservation systems to ensure efficient table assignments.
- Coordinated waitlists and informed guests about estimated wait times.
- Collaborated with team members to enhance overall dining experience.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Education
High School Diploma -
Upland Highschool
Upland06-2025
Skills
- Customer service
- Reservation management
- Cash handling
- Team collaboration
- Waitlist coordination
- Time management
- Good Telephone Etiquette
Accomplishments
- 4.4 GPA throughout high School
- Special Congressional Recognition
- California Legislature Assembly Certificate of Recognition
- Presidents Education Awards Program
- California Stat Senate Scholastic Achievement Award
Affiliations
- 3 years Varsity Cheerleader
- 4 years AVID Student
- 80+ Volunteer Hours
Timeline
Hostess
Tokyo Kitchen Japanese Restaurant
01.2025 - Current
High School Diploma -
Upland Highschool