Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAMI SULTAN

MISSISSAUGA,ON

Summary

Effective Student committed to learning, developing skills in any job and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.

Overview

3
3
years of professional experience

Work History

Shoppers Drug Mart - Post Office

Gabriella Sous
06.2023 - Current
  • Sorted mail according to size, shape and destination.
  • Provided service and sales to walk-in customers.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used automated mail processing equipment to sort and collate mail.
  • Upsold postal services like insurance and tracking.

Shoppers Drug Mart - Merchandiser

Jennifer Manning
06.2023 - 09.2023
  • Resolved problems, improved operations and provided exceptional service.
  • Served customers in friendly, efficient manner following outlined steps of service.
  • Carried out day-day-day duties accurately and efficiently.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Arranged consistent shelves, bins, and racks at Number locations by following established planograms.

A&W - Kitchen Crew Member

Aman Sunjeet
07.2021 - 09.2022
  • Worked with high enthusiasm as a front crew member.
  • Served customers exceptionally fast and cautiously, resolved issues of certain orders, always made sure customers were satisfied, also worked long shifts.
  • Adapted very quickly in a very fast paced environment.
  • Officially aware of how a fast food restaurant operates and always maintained COVID-19 protocols intact.

Domino's Pizza - Team Member/Cashier

Saed
09.2021 - 11.2021
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Resolved challenging customer complaints to full satisfaction by promoting brand loyalty and maximizing repeat business.

Education

Bachelor of Science - Computer Science

McMaster University
Hamilton, ON
04.2027

Skills

  • Quick Learner
  • Handling Customer Complaints
  • Team Building
  • Complex Problem Solving
  • Schedule Coordination
  • Quality Assurance
  • Decision Making
  • Friendly and Relatable

Languages

English - Fluent

Arabic - Fluent

French - Conversational


Timeline

Shoppers Drug Mart - Post Office

Gabriella Sous
06.2023 - Current

Shoppers Drug Mart - Merchandiser

Jennifer Manning
06.2023 - 09.2023

Domino's Pizza - Team Member/Cashier

Saed
09.2021 - 11.2021

A&W - Kitchen Crew Member

Aman Sunjeet
07.2021 - 09.2022

Bachelor of Science - Computer Science

McMaster University

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RAMI SULTAN