Rameeza Zia
Mississauga,Canada
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Mount Sinai Hospital (Dentistry)
07.2023 - Current
- Scheduling Appointments: Coordinate patient appointments, consultations, and follow-up visits with dentists and other healthcare providers. Ensure that appointment schedules are optimized to maximize patient flow and minimize wait times.
- Patient Registration and Check-In: Greet patients, verify their personal and insurance information, health card validity and assist with completing registration forms.
- Medical Records Management: Maintain accurate and up-to-date patient records, including medical history, treatment plans, consent forms, and diagnostic reports. Ensure compliance with privacy regulations such as HIPAA. Download patient report from MyChart provided by hospital to patient dental charts.
- Supply and Inventory Management: Monitor inventory levels of dental supplies, equipment, and materials. Place orders for replenishment as needed, track deliveries, and ensure that supplies are properly stocked and organized.
- Coordination of Referrals and Consultations: Facilitate referrals to specialists or other healthcare providers as recommended by dentists.
- Quality Assurance and Compliance: Assist in maintaining compliance with regulatory standards, accreditation requirements, and hospital policies and procedures. Participate in quality improvement initiatives, audits, and inspections to ensure adherence to best practices in dental administration.
- Managed Disability clinic: Facilitate easily flow of disability clinic run in hospital twice a week, which includes Triaging patients, booking appointment, appointing bigger rooms for patients in wheelchairs.
Treatment Co-ordinator and Office Manager
Oak Korner Dental
06.2022 - 06.2023
- Patient Consultations: Conduct initial consultations with patients to discuss their dental needs, concerns, and treatment goals. Explain treatment options, procedures, and associated costs in a clear and understandable manner.
- Treatment Planning: Collaborate with dentists and other members of dental team to develop comprehensive treatment plans tailored to each patient's oral health needs, preferences, and budgetary considerations.
- Financial Coordination: Provide detailed explanations of treatment costs, insurance coverage, and payment options to patients.
- Scheduling and Coordination: Schedule appointments for patients based on their treatment plans and availability.
- Marketing and Promotion: Collaborated with marketing team in marketing efforts to promote dental services and attract new patients to practice. Participate in community outreach events, educational seminars, and promotional campaigns as needed.
- Hiring and Training: Hired and Trained at least 3 staff members.
Certified Dental Assistant (Temporary)
Dr. Jonathan Adam Periodontist Office
02.2022 - 05.2022
- Chair-side Assistance: Practiced four-handed dentistry. Prepared treatment areas and patients for procedures, including taking dental radiographs (X-rays), applying topical anesthetics
- Sterilization and Infection Control: Sterilizing and disinfecting dental instruments, implant kits and components, and treatment areas. Monitor and document sterilization procedures to ensure compliance with IPAC standards.
- Patient Education and Post-Operative Instructions: Provide patients with instructions for post-operative care, oral hygiene practices, and preventive measures.
- Reception Duties: Assisted with scheduling, insurance verification, billing, and payments.
Treatment Co-ordinator & Certified Dental Assistant
Bellamy Dental
09.2019 - 02.2022
- Chair-side Assisting: Assisted in different dental procedures like crown and bridges, RCT's ,fillings, surgeries. Assist with dental charting.
- Taking Impressions: Record impressions for complete and partial denture fabrication, crowns and bridges. Take digital impressions using Intra-oral 3D scanning device,
- Radiography and Imaging: Take and process dental radiographs, digital radiographs including Panoramic, Ensure proper positioning of patients and adherence to radiation safety guidelines to minimize radiation exposure risks.
- Patient Care and Comfort: Explain oral finding, diagnoses, and treatments plans and provide post-op instructions to patients and their responsible parties. -
- Sterilization and Infection control: Sterilize instruments after procedures on-site.
- Material Safety: Maintaining all th HARP and Health Canada binders for safety in dental office, Maintaining eye wash stations.
- Treatment Planning: Explain treatment plan in detail to patient or parent and verify insurances if needed. Prepared estimates as well as consent forms for patients.
Certified Dental Assistant
Colborne Family Dental
03.2018 - 08.2019
- Chairside Assistance: Assist dentists during dental procedures
- Sterilization and Infection Control: Maintain strict adherence to infection control protocols by sterilizing and disinfecting dental instruments, equipment, and treatment areas and proper disposal of syringes and biohazard material.
- Patient Care and Comfort: Assist with patient management techniques, such as administering nitrous oxide or monitoring patient vital signs.
- Taking Impressions: Assist with taking dental impressions for procedures such as crowns, bridges, and orthodontic appliances.
- Chairside Instrumentation and Equipment Maintenance: Maintain dental instruments and equipment in good working condition by cleaning, lubricating, and performing routine maintenance tasks. Arrange for repairs or replacements as needed to ensure uninterrupted workflow. Ensuring all amalgam is disposed of safely.
- Laboratory Duties: Prepare dental materials such as dental impressions, plaster casts, and temporary crowns. Assist with pouring and trimming study models and fabricating custom trays or appliances.
Associate Dentist
All Smiles Dental
01.2015 - 04.2015
- Patient Examination and Diagnosis: Performed COE's to assess patient's oral health, identify dental conditions, and formulate treatment plans. Use diagnostic tools such as X-rays, intraoral cameras, and dental impressions to evaluate patient's dental needs.
- Treatment Planning and Coordination: Developed individualized treatment plans tailored to patient's oral health goals, preferences, and medical histories. Coordinate with dental specialists, hygienists, and other members of dental team to provide comprehensive care.
- Restorative Dentistry: Perform various restorative procedures to repair damaged or decayed teeth, including fillings, crowns, bridges.
- Preventive Care: Educate patients about proper oral hygiene practices, diet modifications, and preventive measures to maintain optimal oral health. Perform routine dental cleanings, fluoride treatments, and sealant applications to prevent dental decay and gum disease.
- Endodontic Treatment: Perform root canal therapy to remove infected or damaged tissue, alleviate pain, and preserve affected tooth.
- Periodontal Care: Perform scaling and root planing procedures, prescribe medications, and provide guidance for maintaining periodontal health.
- Oral Surgery: Perform minor oral surgery procedures, such as tooth extractions, surgical extractions.
- Prosthodontics: Design and fabricate dental prostheses, such as dentures, partials, and bridges, to restore function and aesthetics for patients with missing teeth.
- Emergency Dental Care: Respond to dental emergencies, such as toothaches, dental trauma, and infections, with prompt and effective intervention.
Dental Intern
Indira Gandhi Dental College and Hospital
01.2014 - 12.2014
- Patient Care: Provide comprehensive dental care to patients under supervision of attending dentists or faculty members. This includes performing dental examinations, diagnosis, treatment planning, and execution of various dental procedures such as restorative work, endodontics, periodontics, and oral surgery.
- Treatment Planning and Case Management: Develop and implement treatment plans for patients based on their oral health needs, medical history, and treatment goals. Coordinate multidisciplinary care with other healthcare providers as necessary, including physicians, nurses, and specialists.
- Emergency Dentistry: Respond to dental emergencies and provide timely intervention for patients experiencing dental trauma, infections, or acute pain. Manage dental emergencies in hospital settings, including emergency departments and operating rooms, as needed.
- Inpatient Consultations: Perform dental consultations for hospitalized patients with oral health concerns, such as those undergoing medical treatment, surgery, or experiencing complications related to systemic diseases. Provide recommendations for dental management and collaborate with medical teams to optimize patient care.
- Teaching and Supervision: Participate in education and training of dental students and other healthcare professionals. Supervise and mentor junior residents, dental students, and allied dental staff in clinical procedures, patient management, and professional development.
- Quality Improvement Initiatives: Participate in quality improvement initiatives and patient safety programs to enhance quality of care provided in hospital dental settings.
- Community Outreach and Public Health: Engage in community outreach activities, dental screenings, and oral health promotion initiatives to address oral health needs of underserved populations. Participate in public health programs aimed at improving access to dental care and reducing oral health disparities.
Education
Advanced Diploma in Marketing Management -
Centennial College
Toronto, ON01.2018
Post Graduate Diploma in Dental Assisting Level II -
Durham College
Oshawa, ON04.2017
Bachelor of Dental Surgery -
M.N DAV Dental College And Hospital
Himachal Pradesh, India08.2013
Continuing Education
- Zimvie Full-Arch Therapy Workshop, San Diego, USA, 09/16/2022, 09/19/2022
- Learn and Practice Dental Implant Analogy, J&K, India, 10/2014
- Predictable Fixed Prosthodontics & Smile in an Hour, J&K, India, 07/2014
- ABC of Restorative Dentistry, Amritsar, India, 09/2012
- Modern Endodontics, Amritsar, India, 09/2012
- Workshop on Current and Advanced concepts of Implant Dentistry, Solan, India, 10/2012
Affiliations
- Ontario Dental Assistant Association
- Indian Dental Association
Professional Meetings
10th State and Interstate Dental Conference 2014, J&K, India, 11/2014
Presentations
Use of Bone Morphogenic Protein in Implants, 10th Annual HP state dental conference, Shimla, India, 04/2011
Languages
English
Full Professional
Urdu
Native or Bilingual
Timeline
Administrative Assistant
Mount Sinai Hospital (Dentistry)
07.2023 - Current
Treatment Co-ordinator and Office Manager
Oak Korner Dental
06.2022 - 06.2023
Certified Dental Assistant (Temporary)
Dr. Jonathan Adam Periodontist Office
02.2022 - 05.2022
Treatment Co-ordinator & Certified Dental Assistant
Bellamy Dental
09.2019 - 02.2022
Certified Dental Assistant
Colborne Family Dental
03.2018 - 08.2019
Associate Dentist
All Smiles Dental
01.2015 - 04.2015
Dental Intern
Indira Gandhi Dental College and Hospital
01.2014 - 12.2014
Advanced Diploma in Marketing Management -
Centennial College
Post Graduate Diploma in Dental Assisting Level II -
Durham College
Bachelor of Dental Surgery -
M.N DAV Dental College And Hospital
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