Summary
Overview
Work History
Education
Skills
Certification
ACCOMPLISHMENTS
Languages
References
Timeline
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Mary-Jane Guillaume

Montréal,QC

Summary

Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs

Overview

10
10
years of professional experience
1
1
Certification

Work History

Administrative Assistant

NATIONAL PARDON CENTRE
Montréal, QC
01.2025 - Current
  • Managed walk-in clients by addressing requests and directing them to appropriate departments.
  • Conducted data entry of sensitive information with a high degree of accuracy.
  • Performed ink and digital fingerprinting for various client needs.
  • Provided translation services between French and English for effective communication.
  • Handled inbound calls, assisting clients with inquiries promptly.

Administration Clerk

Scotiabank
Montréal, QC
04.2019 - 08.2024
  • Examined and processed incoming requests from partners, branches, and solicitors/notaries
  • Maintained thorough knowledge of departmental operations and utilized systems effectively.
  • Assisted with client or branch complaints and resolved issues promptly.
  • Executed various processing tasks as required to support operational efficiency.

Sales Associate

Ardene
Montréal, QC
06.2018 - 09.2018
  • Communicated product knowledge to align with customer needs.
  • Organized merchandise and displays to ensure store cleanliness and enhance shopping experience.
  • Attended weekly team meetings to review performance goals and objectives.
  • Upsold additional items based on customer interests and needs.

Cashier

McDonalds
Montréal, QC
08.2015 - 08.2016
  • Collaborated in fast-paced environment during peak hours to enhance service efficiency.
  • Finalized customer purchases and accurately collected payments .
  • Coordinated with kitchen staff to ensure timely arrangement of food items.

Education

Bachelor of Laws - (LL.B)

Université De Montréal
Montreal, Quebec
08-2027

Bachelor of Arts - Law (with Distinction)

Carleton University
Ottawa, Ontario
08-2020

CEGEP - LAW, SOCIETY AND JUSTICE (WITH DISTINCTION)

Dawson College
Montreal, Quebec
07-2018

Skills

  • Organizational skills
  • Results-oriented mindset
  • Effective communication
  • Judgment and critical thinking
  • Team collaboration
  • Reliability and dependability
  • Time management
  • Quick learning ability
  • Microsoft Office proficiency

Certification

McGill University - Human Resource’s

Certificate (2020 - 2022)

Relevant courses: Introduction to Business, Workplace and Safety, Employee Labour Relations and Law

ACCOMPLISHMENTS

Bell Let’s Talk – Carleton University (01/2020)

  • Informed students about mental health/wellness and steps that can be taken to work towards self-care.

Research Panel – Dawson College (08/2017)

  • Created & delivered presentation for a personal research project to new students

Public Speaking Competition -English Montreal School Board (EMSB) (04/2015 - 05/2015)

  • Lectured about technology and its impacts on developing children, in front of 100+ students

Languages

English
Native/ Bilingual
French
Professional

References

References available upon request.

Timeline

Administrative Assistant

NATIONAL PARDON CENTRE
01.2025 - Current

Administration Clerk

Scotiabank
04.2019 - 08.2024

Sales Associate

Ardene
06.2018 - 09.2018

Cashier

McDonalds
08.2015 - 08.2016

Bachelor of Laws - (LL.B)

Université De Montréal

Bachelor of Arts - Law (with Distinction)

Carleton University

CEGEP - LAW, SOCIETY AND JUSTICE (WITH DISTINCTION)

Dawson College

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Mary-Jane Guillaume