RAMANPREET KAUR
Brampton,ON
Work Preference
Summary
Professionally and physically adapt for the work with exceptional interpersonal skills and a quick learner. Have worked in a team and independently with no supervision, know how to handle situations by myself and how to lead people. Confident, motivated and dedicated with the passion of being perfect in anything to do.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Hardwood Giant
04.2024 - 03.2026
- Serve as the primary point of contact at the billing counter for retail customers and contractors.
- Assist customers in identifying products and recommending appropriate solutions.
- Contribute to revenue growth through proactive sales efforts.
- Manage point-of-sale (POS) transactions accurately, including cash handling and cashiering duties.
- Develop new business relationships by following up with regular proactive contact.
- Assist with inventory management and stock replenishment.
- Process orders accurately and coordinate with operations and logistics teams.
- Provide accurate cost estimates and ensure clarity on pricing details and project timelines.
- Make invoice, prepare bill of lading and Update preliminary, installations of floors and project completion schedules.
- Providing consultation on design, material, technical limitations, and estimation to customers.
- Planning, scheduling, and controlling all aspects of flooring projects.
Office Administrator
Hardwood Giant
05.2022 - 03.2024
- Overseeing and coordinating office administrative procedures and reviewing, evaluating, and implementing new procedures.
- Establishing work priorities, delegating work to office support staff, and ensuring deadlines are met and procedures are followed.
- Carrying out administrative activities associated with admissions to post-secondary educational institutions.
- Administering policies and procedures related to the release of records in processing requests under government access to information and privacy legislation.
- Preparing invoices and bank deposits for customers.
- Conducting analyses and overseeing administrative operations related to budgeting, contracting, project planning, and management processes.
- Assembling data and preparing periodic and special reports, manuals, and correspondence.
- Ordering inventories and equipment required for floor covering jobs and general office Supplies.
Customer Service Representative
Harvey's
12.2020 - 04.2022
- Registers sales on a cash register by scanning items and totaling customers; purchases.
- Provides a positive customer experience with fair, friendly, and courteous service.
- Upsell products and promote special offers to enhance customer experience.
- Assist with inventory management by restocking shelves as necessary.
- Handle customer inquiries and resolve issues in a professional manner.
- Ability to work under pressure in a fast-paced environment and follow Harvey's standards, food/safety regulations, and health and safety policies.
Centre Head Manager
Learning Edge Institute
08.2018 - 12.2019
- Supervising the budget preparation, track expenditures and other bookkeeping activities.
- Providing support to staff and management including supervising administrative staff and delegate responsibilities to ensure performance.
- Establish, implement, review and update office policies and procedures accordingly to maintain order and efficiency.
- Managing files and records with an effective filing system, and ensuring accuracy and confidentiality.
Education
BUSINESS MANAGEMENT- HUMAN RESOURCES
Lambton College of Applied Arts And Technology
Mississauga, ON04-2022
Bachelor of Arts - Arts
Ranbir College
Sangrur, India01-2018
Skills
- Customer service Management
- Interpersonal skills
- Administrative management
- Budget planning
- Sales development
- Skilled in MS office
- Decision making
- Teamwork and collaboration
Languages
English
Punjabi
Hindi
Certification
- WHMIS TRAINING
- STANDARD FIRST AID/CPC LEVEL C
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Sales Associate
Hardwood Giant
04.2024 - 03.2026
Office Administrator
Hardwood Giant
05.2022 - 03.2024
Customer Service Representative
Harvey's
12.2020 - 04.2022
Centre Head Manager
Learning Edge Institute
08.2018 - 12.2019
BUSINESS MANAGEMENT- HUMAN RESOURCES
Lambton College of Applied Arts And Technology
Bachelor of Arts - Arts
Ranbir College