Summary
Overview
Work History
Education
Skills
Websites
Certification
Projects
Tools
Timeline
Generic
Ramanpreet Kaur

Ramanpreet Kaur

Toronto,Canada

Summary

Detail-oriented and highly skilled Quality Engineer with over 4 years of experience in ensuring the highest standards of quality in software development. Proficient in automation testing, API testing, and manual testing, with a strong background in Selenium WebDriver and Core Java. Adept at creating and executing comprehensive test plans, developing robust test scripts, and implementing data-driven testing methodologies. Experienced in using tools like Jenkins, Git, and JIRA for continuous integration and project management. Demonstrated ability to handle dynamic site components, debug and troubleshoot issues, and maintain stability in automation scripts. Committed to delivering reliable and efficient software solutions through meticulous testing and quality assurance practices.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Software Test Engineer

NEXTGENVISION TECHNOLOGY PVT. LTD
07.2020 - Current
  • Conduct comprehensive manual and automation testing on both front-end and back-end components to ensure seamless integration and high-quality product delivery.
  • Develop and execute test cases, scripts, and scenarios for both UI/UX and API testing, leveraging tools like Selenium and RestAssured.
  • Collaborate with developers and product teams to identify and resolve defects across the full software development lifecycle, ensuring robust application performance.
  • Utilize Postman for API testing, including validation of status codes, response times, and data integrity, while automating backend validations using RestAssured.
  • Implement continuous integration (CI) pipelines to automate testing processes, reducing manual effort and accelerating deployment cycles
  • Lead the creation of automated test scripts for regression testing, ensuring that new code changes do not affect existing functionalities.
  • Perform database testing to verify data integrity and accuracy across different environments, ensuring backend reliability.
  • Provide detailed test reports and defect summaries to stakeholders, facilitating informed decision-making and efficient bug resolution.

Technical Support Representative

Teleperformance - Business process outsourcing company
01.2019 - 06.2020
  • Answered questions and resolved concerns for customer support.
  • Shared information and resources to support problem-solving strategy.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Updated databases with new and modified customer data.
  • Assisted customers with various types of technical issues via email, live chat, and telephone.
  • Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
  • Handled customer service issues by providing guidance or escalating for advanced support.

Accounts Receivable Analyst

Knack Global
01.2016 - 12.2018
  • Kept accounts receivable tracking database current with relevant client information, collection and billing progress, and program changes.
  • Prepared and submitted accounting documents and reports for review, authorization, and processing.
  • Provided daily support to over 80 callers, handling claims processing and Medicaid billing.
  • Documented inquiry and resolution in CRM database
  • Answered providers' questions and addressed concerns while providing excellent client service with a positive and professional attitude.
  • Ensured data integrity and confidentiality by observing strict State Plan guidelines, eligibility requirements, and adhering to HIPAA/PHI Laws.

Education

Bachelor of Engineering - Electronics and Communication

Punjab Technical University
Kapurthala, Punjab
05.2014

Skills

  • Selenium WebDriver
  • Java Programming
  • Test Script Development
  • Page Object Model (POM)
  • TestNG Framework
  • Data-Driven Testing
  • Handling Dynamic Elements
  • Browser Automation
  • Debugging and Troubleshooting
  • CI/CD Integration
  • Cross-Browser Testing
  • API Automation
  • Rest Assured
  • HTTP Methods (GET, POST, PUT, DELETE)
  • API Request and Response Validation
  • Authentication Methods
  • JSON and XML Payloads
  • TestNG/JUnit Integration
  • Mocking and Stubbing
  • Security Testing
  • CI/CD Integration
  • Debugging and Troubleshooting

Certification

Certification in Automation Software Testing (Core Java with Selenium), Grotechminds Software Pvt Ltd

• Proficient in automation testing and its role in software development.
• Set up and manage testing environments, including tool and library installation.
• Create and execute test scripts using Java for comprehensive test coverage.
• Implement data-driven testing to enhance adaptability and coverage.
• Utilize Java Page Object Model for scalable and maintainable automation frameworks.
• Handle dynamic site components to ensure stable automation scripts.
• Strong debugging and troubleshooting skills for resolving automation script issues.
• Hands-on experience with real-world automated testing projects.

API Automation with Rest Assured

• Proficient in API automation and its role in software testing.
• Skilled in using Rest Assured for API testing.
• Set up test automation environments for API testing with Rest Assured.
• Perform various HTTP requests (GET, POST, PUT, DELETE) using Rest Assured.
• Validate API requests and responses for accuracy and reliability.
• Handle different authentication methods in API automation.
• Utilize JSON and XML payloads in API requests and responses.
• Integrate Rest Assured with TestNG or JUnit for organized test management.
• Apply mocking and stubbing to isolate API tests and simulate scenarios.
• Incorporate security testing practices into API automation.

Projects

AATMA CARE: Hospital Management Software, Comprehensive software solution for efficient hospital administration and management. Designed for multi-specialty hospitals and healthcare facilities of various sizes., 06/20 RITE AID WEB APPLICATION, E-Commerce project.

Tools

  • Postman: API Testing
  • Eclipse: IDE
  • Jenkins: CI/CD
  • JSON Comparison: Validation
  • Git Bash: CLI for Git
  • GitHub: Version Control
  • Selenium: Automation Testing
  • TestNG: Testing Framework
  • Maven: Build Automation
  • Maven Repository: Dependencies
  • Apache JMeter: Performance Testing
  • Cucumber (BDD): BDD
  • JIRA: Project Management

Timeline

Software Test Engineer

NEXTGENVISION TECHNOLOGY PVT. LTD
07.2020 - Current

Technical Support Representative

Teleperformance - Business process outsourcing company
01.2019 - 06.2020

Accounts Receivable Analyst

Knack Global
01.2016 - 12.2018

Bachelor of Engineering - Electronics and Communication

Punjab Technical University

Similar Profiles

CREATE PROFILE
Ramanpreet Kaur