Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ramanpreet Kaur

Brampton,Ontario

Summary

Poised Dispatcher offering 2 years of experience. Well-versed in shipping policies, delivery requirements, and driver practices. Works efficiently and maintains professional demeanor in stressful situations.

Overview

1
1
year of professional experience

Work History

Dispatcher

Hermann trucking
Toronto, ON
01.2023 - Current
  • Monitored personnel or equipment locations and utilization to coordinate service and schedules.
  • Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
  • Supervised driver dispatching, route planning and vehicle tracking for over 10 drivers.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Ensured compliance with safety regulations and company policies.
  • Oversaw communications within assigned territories.
  • Monitored changes in delivery schedule and communicated changes to customers.
  • Participated in team meetings discussing changes in procedures or processes.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Received or prepared work orders.
  • Updated records of driver locations, delays, and cancellations.

Education

High School Diploma -

Northern Pures College
Scarborough,ON
04-2024

Skills

  • Route Navigation
  • Service Coordination
  • Data Entry
  • Customer Relations
  • Driver Communication
  • Dispatch Coordination
  • Customer Relationship Management
  • Communication Equipment Operation

Languages

English
Professional
Punjabi
Elementary

Timeline

Dispatcher

Hermann trucking
01.2023 - Current

High School Diploma -

Northern Pures College

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Ramanpreet Kaur