Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ramanjit Kaur

Brampton,CA

Summary

Highly skilled in patient scheduling and coordination, with a strong focus on effective communication and exceptional customer service. Demonstrated ability to efficiently manage appointments, ensuring smooth operations and optimal patient experience. Proficient in utilizing advanced scheduling software and maintaining accurate records. Committed to providing compassionate care and fostering positive relationships with patients, colleagues, and healthcare professionals.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Caregiver

Home Instead Senior Care Home
Mississauga, ON
10.2023 - Current

Administer bedside and personal care

• Administer medications

• Assist clients with bathing and other aspects of personal hygiene

• Assist in regular exercise, e.g., walk

• Completes nursing documentation accurately and maintains health records

• Perform light housekeeping and cleaning duties

• Provide companionship

• Prepare and serve nutritious meals

Medical Administrator

Health sure Multispecialty Hospital
MOHALI, INDIA
09.2021 - 04.2023
  • Welcome patients and handle phone calls, appointments, and inquiries
  • Appointment Scheduling coordinate patient appointments and send reminders
  • Patient Registration and Records
  • Process payments and liaise with insurance companies for claims
  • Customer Service provide excellent service to patients assist with forms
  • Communication and Correspondence
  • Problem Resolution resolve patient issues promptly, collaborating with the physician
  • Compliance and Regulations

Medical Staff Administrator Intern

Dabur Dhanwantry Ayurvedic College & Hospital
CHANDIGARH, INDIA
07.2020 - 07.2021
  • Check an average of 40 patients per week in the general medicine department and examine patient health issues, using appropriate instruments and equipment to look for signs of abnormalities
  • Lead a team of 10 medical staff members and establish innovative safety policies and procedures, resulting in 55% performance improvement
  • Collection of the payment and maintenance of financial records
  • Completed paperwork, recognized discrepancies and promptly addressed them for resolution
  • Collaborated with surgeons, general medicine, gynecologist and other members of the team for enhanced patient care

Education

Health care leadership - Leadership And Management

Sault college
Brampton, Canada

Bachelor Of Ayurvedic Medicine And Surgery - Holistic Doula

Shri Dhanwantry Ayurvedic College & Hospital
Chandigarh, India
06.2022

Skills

  • Compassionate Care
  • Medication Administration
  • Client handling
  • Cash handling from various clients, laboratories and suppliers
  • Working with consultants
  • Assessing patients
  • Medication Management
  • Quality assurance control
  • Policies and procedures
  • Hospital coordination
  • Patient safety
  • End of life care

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Full Professional

Certification

  • Emergency First Aid & CPR/AED level C
  • Understanding medical terminology
  • Chronic Condition Training
  • Person centric care training
  • Alzheimer’s Disease and Dementia
  • Understanding Autism Spectrum Disorder

Timeline

Senior Caregiver

Home Instead Senior Care Home
10.2023 - Current

Medical Administrator

Health sure Multispecialty Hospital
09.2021 - 04.2023

Medical Staff Administrator Intern

Dabur Dhanwantry Ayurvedic College & Hospital
07.2020 - 07.2021

Health care leadership - Leadership And Management

Sault college

Bachelor Of Ayurvedic Medicine And Surgery - Holistic Doula

Shri Dhanwantry Ayurvedic College & Hospital
Ramanjit Kaur