Ramanjit Grewal
Ottawa,Canada
Summary
Transit Training Instructor with over four years of experience delivering classroom and on-road training in a large, unionized municipal transit environment. Extensive background as a Conventional Transit Operator and Instructor, as well as a Light Rail Confederation Line (O-Train) Instructor, with strong expertise in adult learning principles, MTO Driver Certification Program compliance, air brake systems, and defensive driving. Recognized for sound judgment, strong coaching and mentoring abilities, and a consistent safety-first approach across bus and rail operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Instructor - Conventional, Para & Light Rail (LRT)
City of Ottawa, OC Transpo
Ottawa, Canada
01.2022 - Current
- Deliver classroom and on-road instruction for conventional transit operators in compliance with MTO, CVOR, and Highway Traffic Act requirements.
- Conduct written, verbal, and practical assessments, and provide constructive feedback.
- Instruct and certify operators in air brake systems and defensive driving.
- Identify performance gaps, and deliver refresher and remedial training.
- Maintain accurate training records, evaluations, and certifications.
- Collaborate effectively with management, trainers, operators, and union representatives.
Bus Operator
City of Ottawa, OC Transpo
Ottawa, Ontario
01.2017 - Current
- Operated transit buses safely on designated routes across the city.
- Ensured timely departures and arrivals at all scheduled stops.
- Assisted passengers with disabilities and provided exceptional customer service.
- Conducted pre-trip inspections to maintain vehicle safety standards.
- Communicated effectively with dispatch regarding route changes and delays.
ERO (Electric Rail Operator)
City of Ottawa, OC Transpo
Ottawa, Ontario
04.2021 - 04.2022
- Operated light rail vehicles safely and efficiently during peak service hours.
- Monitored train systems and reported any malfunctions to maintenance teams promptly.
- Communicated with dispatchers to coordinate train schedules and passenger safety.
- Collaborated with team members to improve service delivery and operational efficiency.
Education
High School Diploma -
Ottawa Carleton District School Board
Ottawa03-2014
GED -
Brampton Skin Care Academy
06-2009
Diploma - Medical / Dental Office Administration
ICAN College
OttawaSkills
- Adult Learning & Instructional Techniques
- Conventional Transit Operator Training
- Classroom & On-Road Instructor
- Coaching, Mentoring & Performance Evaluation
- MTO Driver Certification Program (DCP)
- Highway Traffic Act & CVOR Compliance
- Air Brake & Defensive Driving Instructor
- Policy & Procedure Enforcement
- Safety & Regulatory Compliance
- Incident Prevention & Risk Mitigation
- Training Documentation & MS Office
- Performance Evaluation & Competency Testing
- Microsoft Office 365
- Windows 10
- Microsoft Edge
- ABELMed & ABELDent Scheduling and Billing Systems
- Customer service
Certification
• Signing Authority - MTO Driver Certification Program
• First Aid / AED & CPR-C - Certified
• Fleet Driver Trainer / Instructor
• Defensive Driving Course Instructor
• Air Brake Instructor Certification
• Ontario Unrestricted CZ Driver’s License
• Certified Para Bus Instructor
• Electric Rail / Confederation Line Operating Rules Certified & Instructor
• First Aid / AED & CPR-C - Certified
• Fleet Driver Trainer / Instructor
• Defensive Driving Course Instructor
• Air Brake Instructor Certification
• Ontario Unrestricted CZ Driver’s License
• Certified Para Bus Instructor
• Electric Rail / Confederation Line Operating Rules Certified & Instructor
Languages
- English
- Punjabi
- Hindi
Core Instructional Skills
- Adult Learning & Instructional Techniques
- Conventional Transit Operator Training
- Classroom & On-Road Instructor
- Coaching, Mentoring & Performance Evaluation
- MTO Driver Certification Program (DCP)
- Highway Traffic Act & CVOR Compliance
- Air Brake & Defensive Driving Instructor
- Policy & Procedure Enforcement
- Safety & Regulatory Compliance
- Incident Prevention & Risk Mitigation
- Training Documentation & MS Office
- Performance Evaluation & Competency Testing
Timeline
Instructor - Conventional, Para & Light Rail (LRT)
City of Ottawa, OC Transpo
01.2022 - Current
ERO (Electric Rail Operator)
City of Ottawa, OC Transpo
04.2021 - 04.2022
Bus Operator
City of Ottawa, OC Transpo
01.2017 - Current
High School Diploma -
Ottawa Carleton District School Board
GED -
Brampton Skin Care Academy
Diploma - Medical / Dental Office Administration
ICAN College