Ramanjit Dhaliwal
Brantford,ON
Summary
Dynamic manager with a proven track record at Apna Meat and Grill, excelling in customer service and problem-solving. Skilled in Microsoft Office, I effectively resolved customer complaints and optimized team performance through strategic task assignments. Recognized for enhancing communication and time management within diverse teams.
Overview
2
2
years of professional experience
Work History
Manager
Apna meat and grill
Brantford, ON
08.2023 - 06.2025
- Resolved customer complaints promptly and professionally.
- Monitored staff performance and addressed issues.
- Assigned tasks to associates to fit skill levels and maximize team performance.
Volunteer
Niagara college
Brantford, ON
10.2024 - 12.2024
- Managed office communications and directed inquiries to appropriate departments.
- Coordinated scheduling and maintained calendars for team meetings and appointments.
- Assisted in preparing reports, presentations, and documents for internal use.
- Professionally greeted visitors and assisted as needed.
Co-Op Student
Apna Meat and grill
Brantford, ON
06.2024 - 08.2024
- Maintained confidentiality of sensitive data in accordance with company policies.
- Assisted in resolving customer inquiries and complaints efficiently.
- Coordinated shift schedules to optimize staff coverage and productivity.
Education
Diploma - Office Administration Executive
Niagara College
Niagara-on-the-Lake, ON04-2025
High School Diploma -
St. Solider Divine Public School
Punjab, India03-2021
Skills
- Customer service
- Time management
- Proficient in the Microsoft Office suite
- Computer proficiency
- Problem solving
- Communication skills
Timeline
Volunteer
Niagara college
10.2024 - 12.2024
Co-Op Student
Apna Meat and grill
06.2024 - 08.2024
Manager
Apna meat and grill
08.2023 - 06.2025
Diploma - Office Administration Executive
Niagara College
High School Diploma -
St. Solider Divine Public School
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