Ravinder Kaur
Moncton,Canada
Summary
To enhance my comprehensive skills with real experience in a value based organization by giving best of me with a vision to excel and achieve. Proven team player with the ability to direct and manage teams. Demonstrated strong interpersonal and problem solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Agent
World Financial Group
Moncton, NB, Canada
04.2024 - Current
- Client handling
- Meeting clients needs
- Providing advice for their long and short term goals regarding their life insurance and retirement plans
Shift Manager
McDonald's
Moncton, NB, Canada
11.2020 - Current
- Managing shift leader roles
- Managing staff members and assigning duties
- Management of breaks
- Food safety
Accounting Teacher
GND Public School, Punjab
Punjab, India
07.2019 - 08.2020
- Assigned and graded class work, homework, tests and assignments to evaluate individual students' learning and performance.
- Assisted students in mastering course material by remaining available through office hours and at other times to answer questions and provide one-on-one tutoring.
- Held financial accounting, principles of marketing and operations management seminars and lectures at local organizations.
- Coordinated with industry professionals to arrange field trips and site visits that exposed students to real-world applications of accounting principles.
- Promoted ethical decision-making practices by incorporating discussions on professional conduct guidelines into class sessions.
Sales Associate
Infotech Ltd (Myntra Ltd.)
Mohali India
01.2018 - 01.2019
- Increased client loyalty by offering tailored solutions that met their unique needs both in-store and online.
- Maintained a high level of professionalism and composure during challenging interactions, leading to positive outcomes for both the customer and the company.
- Answered live online chats to give quick answers and solve problems faster.
- Helped customers navigate website to order Product or Service online for added convenience and access to larger inventory.
- Developed customer service processes to improve customer satisfaction.
- Assisted clients with product questions to facilitate online ordering process.
- Troubleshot and resolved online ordering issues and concerns to promote seamless ordering process for customers.
Education
Master's Degree - Management
Crandall University
Moncton, NB12.2021
Skills
- Accounting
- Shift Management
- Food Service
- Cash Handling
- Supervising Experience
- Food Safety
- Leadership
- Store Management Experience
- Restaurant Management
- Profit & Loss
- Insurance Sales
Languages
English
Full Professional
Certification
- LLQP, 06/01/24, 04/01/25, I am fully licensed for serving clients for Life insurance, accidental and sickness insurance, segregated funds and annuities.
- First aid
- Serve safe
- Anti money laundering (AML)
Additional Information - I T Skills
- Working knowledge on MS-Excel
- MS-Outlook
- PPT
- MS-Word
- Tally ERP9
Timeline
Insurance Agent
World Financial Group
04.2024 - Current
Shift Manager
McDonald's
11.2020 - Current
Accounting Teacher
GND Public School, Punjab
07.2019 - 08.2020
Sales Associate
Infotech Ltd (Myntra Ltd.)
01.2018 - 01.2019
Master's Degree - Management
Crandall University