Ramandeep Kaur
Winnipeg,MB
Summary
Proactive and meticulous manager with 3 years of experience in food industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
Winnipeg, MB
01.2022 - Current
- Managed and motivated employees to be productive and engaged in work
- Accomplished multiple tasks within established timeframes
- Maintained professional, organized, and safe environment for employees and patrons
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers
- Defined clear targets and objectives and communicated to other team members.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Sales Associate
Urban Planet
Winnipeg, MB
04.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Crew Trainer
Tim Hortons
Selkirk, MB, Canada
01.2023 - 03.2024
- Trained other employees in customer service, food safety, and performance requirements
- Taught new team members correct procedures for all areas of operations
- Studied crew members during work shift to provide feedback and guidance in improving performance
- Set positive example for team members by providing high-quality, efficient service
- Greeted customers with smile and provided friendly service to professionally handle every need
Education
Certificate - Business Management
Manitoba Institute of Trades And Technology
Winnipeg, MB12.2023
Bachelor - Science
Khalsa College For Women
India, Punjab05.2019
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Goal setting
- Clear communication
- Safety procedures
- Inventory management
- Computer skills
- Positive attitude
- Work prioritization
Languages
English
Punjabi
Hindi
Certification
First-aid
Timeline
Sales Associate
Urban Planet
04.2024 - 03.2025
Crew Trainer
Tim Hortons
01.2023 - 03.2024
Manager
McDonald's
01.2022 - Current
Certificate - Business Management
Manitoba Institute of Trades And Technology
Bachelor - Science
Khalsa College For Women