Ramandeep Kaur
Grenfell,SK
Summary
Personable hardworking professional with strong background in guiding and assisting customers, helping coworkers and completing important pharmacy tasks. Productive in efficiently ringing customers, providing information and answering calls to deliver superb customer care. Orderly in recordkeeping, inventory control, ordering products and requesting refills from physicians.
Overview
2
2
years of professional experience
Work History
Pharmacy Assistant
Pharmasave Pharmacy
07.2024 - Current
- Accurate data entry, organization and compliance with health standards.
- Labeling and packaging medications .
- Insurance claim processing and billing.
- Maintaining accurate patient profiles and prescription records.
- Coordinated with insurance companies to resolve billing and reimbursement issues.
Retail Sales Supervisor
Petro-Canada
05.2023 - 11.2023
- Opened and closed store independently and prepared nightly bank drop for manager.
- Oversaw store operations, customers service and sales.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Maintained sales staff by selecting, orienting and training 10 full-time and part-time employees.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
Cashier
Safeway
01.2023 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organised merchandise in front lanes.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Education
Master of Business Administration (MBA) -
Kurukshetra University Kurukshetra
India08.2017
Bachelor's of commerce -
Kurukshetra University Kurukshetra
India07.2015
Skills
- Answering customer questions
- Product restocking
- Supply Restocking
- Medication Dispensing
- Prescription Interpretation
- Patient Counseling
- Drug Classification Knowledge
- Medication labels
- Resolving Complaints
- Document filing
- Verifying orders
- Processing payments
- Receiving incoming supplies
- Insurance Verification
- Pharmacy Law Compliance
- Order documentation
- Multitasking
- Customer Service
- Organizational Skills
- Cash Handling
- Patient Safety
- Technical: Microsoft Office, Google workspace, Adobe Creative Suite, Kroll
- Data Entry: 50 WPM with 10-Key
- Data Entry
- Pharmacy protocols
- Patient Records Management
References
Available upon Request
Timeline
Pharmacy Assistant
Pharmasave Pharmacy
07.2024 - Current
Retail Sales Supervisor
Petro-Canada
05.2023 - 11.2023
Cashier
Safeway
01.2023 - 04.2023
Master of Business Administration (MBA) -
Kurukshetra University Kurukshetra
Bachelor's of commerce -
Kurukshetra University Kurukshetra
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