Ramandeep Kaur
Brampton,ON
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Medical Store
Batala
01.2021 - 11.2023
- Greeted and checked in patients, updating patient information in computer system.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
Customer Service Representative
Hdfc Bank
Batala
02.2023 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered inbound calls, chats and emails to facilitate customer service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
Education
Bachelor of Science - Medical And Biological Physics
Guru Nanak Dev University
Amritsar04-2023
Skills
- Microsoft Office
- Teamwork and Collaboration
- Adaptable and Flexible
- Customer Service
- Records Management
- Telephone Etiquette
Timeline
Customer Service Representative
Hdfc Bank
02.2023 - 08.2023
Medical Receptionist
Medical Store
01.2021 - 11.2023
Bachelor of Science - Medical And Biological Physics
Guru Nanak Dev University
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