Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative
Rama Sadri

Rama Sadri

North York,ON

Summary

QUALIFICATION Excellent at setting positive and welcoming first impressions. Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult situations with minimal supervision. Exceptional demonstrated ability to proactively listen and identify salesopportunities. Excellent communication skills; Fluent in verbal and written Farsi. Thrive in a team environment and work well with others as well as independently

Overview

10
10
years of professional experience

Work History

Account Receivables Clerk

Icon Pest Control
Richmond hill, Ontario
01.2023 - 03.2023
  • Maintained integrity of general ledger and chart of accounts.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.

Customer Service Cashier

Mr, Greek
North york, Ontario
05.2022 - 10.2022
  • Greeting and assisting customers
  • Support kitchen team when needed
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Strengthened communication skills through regular interactions with others.

Sales Representative

KWC faucets Company
Tehran, Iran
01.2017 - 10.2020
  • Met and exceeded monthly sales targets by upholding a solid understanding of our competitors including their products and promotions.
  • Maintained high levels of product and customer knowledge and participating in different training programs.
  • Recognized on regular basis for exceptional customer service and adhering to operational compliance.s.

Sales Analyst

Xerox Iran
Tehran, Iran
03.2013 - 09.2016
  • Forecasted sales trends through meticulous analysis of KPIs and company-defined metrics.
  • Created new processes and methodologies to promote efficiency and productivity for sales team members.
  • Delivered strategic forecast reports and related analytics explaining key trends.
  • Compiled, entered, corrected and modeled sales information.
  • Produced custom representations such as bar graphs, pie charts and trend line charts for sales data.

Education

MBA - Marketing

Industrial Management Institute of Iran (IMI)
Tehran, Iran
01.2011

Bachelor of Science - Economic Studies

University of Tehran
Tehran, Iran
02.2003

Skills

  • Inventory control procedures
  • Cash handling accuracy
  • Relationship selling
  • Market research and analysis
  • Negotiation Tactics
  • Sales development
  • Written and oral communication skills
  • Energetic self-starter
  • B2B sales and customer service
  • Sales expertise
  • Sales Forecasting
  • Stock Management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Account Receivables Clerk

Icon Pest Control
01.2023 - 03.2023

Customer Service Cashier

Mr, Greek
05.2022 - 10.2022

Sales Representative

KWC faucets Company
01.2017 - 10.2020

Sales Analyst

Xerox Iran
03.2013 - 09.2016

MBA - Marketing

Industrial Management Institute of Iran (IMI)

Bachelor of Science - Economic Studies

University of Tehran
Rama Sadri