Rakayla Evans
San Jose
Summary
Dynamic and results-oriented professional with experience at TopGolf, where I enhanced facility cleanliness and guest satisfaction. Demonstrated expertise in safety awareness and customer service, contributing to a positive and secure environment. Skilled in teamwork and problem-solving, ensuring efficient operations and exceptional guest experiences.
Positive, customer-focused individual with exceptional communication skills and passion for golf. Understanding of golf course operations and maintenance, paired with ability to handle equipment and provide excellent service. Committed to enhancing guest experience and contributing to well-run facility.
Overview
3
3
years of professional experience
Work History
Golf Service Attendant
TopGolf
05.2024 - Current
- Upheld high cleanliness standards within facility areas including restrooms, dining spaces, and golf carts.
- Ensured proper equipment maintenance through regular inspections and minor repairs as needed.
- Maintained pristine course conditions for an enjoyable golfing experience by performing routine maintenance tasks.
- Collaborated closely with club professionals to provide assistance during lessons or clinics when required.
- Promoted a positive atmosphere by fostering strong communication with guests and coworkers alike.
- Helped maintain a well-run bag room operation with organized storage solutions for members'' clubs.
Ride Operator
Cedar Fair
05.2022 - 10.2024
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Operated variety of amusement park rides and monitored passenger safety and comfort.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Monitored passengers and ride operations and enforced safety regulations.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
Education
No Degree - Veterinary Science
Foothill College
Los Altos, CA12-2025
Skills
- Team player attitude
- Cash handling experience
- Safety awareness
- Positive attitude
- Strong work ethic
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Customer assistance
- Reliability
- Multitasking
- Excellent communication
- Flexibility
- Active listening
Timeline
Golf Service Attendant
TopGolf
05.2024 - Current
Ride Operator
Cedar Fair
05.2022 - 10.2024
No Degree - Veterinary Science
Foothill College
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