Motivated and customer-focused professional with experience in golf course operations, retail, and food service. Experienced in assisting golfers, checking in guests for tee times, maintaining golf cart fleets, and keeping driving range facilities organized and ready for use. Also experienced with golf equipment and club regripping. Currently attending Foothill College and looking to continue developing a career in the golf industry.
Work History
Golf Service Attendant
2 Years
Spring Valley Golf Course | 09.2024 - Current
Managed daily operations of golf cart fleet, ensuring timely availability for guests.
Assisted players with equipment rentals and provided instruction on proper usage.
Maintained cleanliness and organization of clubhouse and surrounding areas to enhance guest experience.
Implemented efficient check-in processes, reducing wait times for guests.
Trained new staff on service protocols and operational procedures to ensure consistency in service delivery.
Managed practice range facilities effectively by supplying fresh balls, maintaining hitting stations, and ensuring safety guidelines were followed.
Assisted pro shop staff with retail sales, ensuring accurate transactions and inventory control.
Sales Associate
9 Months
Dicks Sporing Goods | 11.2023 - 08.2024
Participated in training new associates on sales techniques and customer service best practices.
Performed golf club regripping services, ensuring clubs were properly prepared and ready for customer use.
Answered customer questions about sizing, accessories, and merchandise care.
Resolved customer complaints promptly, ensuring satisfaction and fostering repeat business.
Monitored stock levels and assisted with restocking shelves to maintain optimal inventory availability.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
4 Months
Shoe Palace | 07.2023 - 11.2023
Assisted customers in product selection and provided exceptional service to enhance shopping experience.
Maintained knowledge of current promotions and inventory to effectively address customer inquiries.
Operated point-of-sale systems for accurate transaction processing and cash handling.
Collaborated with team members to achieve sales targets and improve store performance.
Organized merchandise displays to create an engaging shopping environment that encourages purchases.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Team Member
1 Year
Chick-fil-A | 06.2022 - 06.2023
Delivered exceptional customer service in fast-paced environment.
Assisted with food preparation while adhering to safety and sanitation guidelines.
Collaborated with team members to ensure timely order fulfillment and accuracy.
Operated kitchen equipment efficiently, maintaining high standards of cleanliness.
Participated in team meetings to discuss workflow improvements and efficiency strategies.
Learned all required tasks quickly to maximize performance.
Adapted quickly to changing priorities during peak service hours.
Education
No Degree - Raidology
Foothill College | Los Altos, CA | 07.2028
High School Diploma
Milpitas High School | Milpitas, CA | 06.2024
Participated in mock interviews and professional career preparation activities.
Developed and presented business ideas as part of high school coursework.
Planned and presented ideas for hosting and organizing events.
Participated in a high school academy focused on Travel, Tourism, and Marketing
Gained experience with presentations, communication, marketing concepts, and working with others.