Rajwinder Singh Wraich
Mississauga,ON
Summary
Highly qualified Electronics Engineering Technician with training and experience in electrical and mechanical systems. Reads schematic diagrams and uses appropriate test equipment to troubleshoot equipment and manufactured products. Excellent at contributing to team and project success by sharing acquired knowledge and using strong interpersonal communication skills to encourage high-level performance. Proficient in installing, maintaining, calibrating, configuring, and troubleshooting. A stellar work ethic excels in a fast-paced environment. Reliable Electronics Technician proficient in product fabrication, soldering, and installation of electrical equipment. Adept with coordinating with supervisors to provide engineering solutions. Eager to leverage 4 years of experience in the new position.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Celluar/Electronics Technician
SBE Canada
10.2022 - Current
- I have certification for all iPhone, Samsung, and a few Google models
- Enhanced system performance by troubleshooting and repairing electronic equipment.
- Reduced downtime for critical systems by providing timely maintenance and repair services.
- Increased overall efficiency by installing, testing, and maintaining electronic devices and systems.
- Improved team collaboration by training junior technicians on proper diagnostic and repair techniques.
- Ensured consistent quality control by conducting thorough inspections of completed work.
Sales Associate/Cashier
Vigour Mobile Pvt. Ltd.
07.2020 - 09.2022
- Repair Android and iPhone
- Sales and marketing for the company
- Increased sales revenue by building a strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Store Manager
Himalaya photo store
12.2018 - 01.2020
- Repair Android and iPhone
- Technical issues resolve
- Manage all store
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Streamlined purchasing processes, negotiating with vendors for better prices and payment terms.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Mobile Repair Technician
Shelly Telecom
07.2016 - 10.2018
- Repair Android and iPhone
- Resolve any terms issues
- Enhanced customer satisfaction by efficiently diagnosing and repairing various mobile device issues.
- Reduced repair turnaround time with streamlined workflow processes for increased productivity.
- Collaborated with team members to improve overall service quality, resulting in higher customer retention rates.
- Identified common device problems and developed effective troubleshooting guides for faster issue resolution.
- Maintained an organized work environment by implementing systematic inventory management practices for parts and tools.
Education
High School Diploma -
Punjab School Education Board
03.2016
Skills
- Sales
- B2B sales
- Management
- Marketing
- Direct sales
- Bill of materials
- Mobile devices
- Mobile testing
- Help Desk
- Store Management Experience
- Microsoft Windows
- Technical Support
- IOS
- Cash Handling
- Android
- Time management
- Technical Documentation
- Mechanical Systems
- Electrical Safety
- Hardware Diagnostics
- Installation
- Equipment Installation
- Instrument Calibration
Certification
- Forklift, 10/01/22, 10/01/25
- Driving Licence
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Celluar/Electronics Technician
SBE Canada
10.2022 - Current
Sales Associate/Cashier
Vigour Mobile Pvt. Ltd.
07.2020 - 09.2022
Store Manager
Himalaya photo store
12.2018 - 01.2020
Mobile Repair Technician
Shelly Telecom
07.2016 - 10.2018
High School Diploma -
Punjab School Education Board
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