Summary
Overview
Work History
Education
Skills
Availability: Part time
Timeline
Generic

Rajwinder Singh

Montreal,QC

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience

Work History

Customer Service

Haveli Restaurant
10.2021 - 12.2023
  • Provided company information and policies to customers upon inquiry and answered questions via phone, email, or online chat.
  • Maintained detailed records of client interactions, ensuring accurate documentation for future reference.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Explained online self-help options to customers to promote additional and after-hours support choices.
  • Resolved customer complaints with empathy and professionalism, ensuring repeat business.
  • Increased customer loyalty through personalized interactions, building rapport with clients.

Food and Beverage Team Leader

Haveli Restaurant
10.2021 - 12.2022
  • Developed a positive work environment by fostering open communication and teamwork among staff members.
  • Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
  • Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
  • Improved customer satisfaction by implementing efficient food and beverage service strategies.

Education

Hotel And Resort Management

Lasalle College
Montreal

Skills

  • Team Collaboration
  • Payment management
  • Shipping coordination

Availability: Part time

Monday to Friday : 7 pm till midnight

Saturday to Sunday:Open Availability

Timeline

Customer Service

Haveli Restaurant
10.2021 - 12.2023

Food and Beverage Team Leader

Haveli Restaurant
10.2021 - 12.2022

Hotel And Resort Management

Lasalle College
Rajwinder Singh