Rajwinder Kaur
Brampton,ON
Summary
Proven leader and strategic planner, adept in team leadership and time management, significantly enhanced team satisfaction and efficiency at IS2 Workforce Solution. Excelled in relationship building and project planning, achieving notable improvements in operational productivity. Expertise in environmental awareness and scheduling coordination, driving successful outcomes in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Onsite Supervisor
IS2 Workforce Solution
Mississauga , Ontario
10.2021 - Current
- Super head leads a team of over 70 employees, driving efficiency and productivity within the logistics department.
- Fostered a collaborative environment that encouraged open communication, leading to improvement in team satisfaction and engagement.
- Prioritized safety by rigorously enforcing workplace protocols, significantly reducing incidents, and ensuring a secure environment for both staff and operations.
- Attended professional meetings and conferences to enhance competence.
- Utilized coordination and planning skills to meet schedule objectives.
Material Handler & Trainer
Gap Distribution Centre
Brampton , ON
07.2022 - 03.2024
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Explained goals and expectations required of trainees.
- Performed cycle counts to maintain accurate inventory records.
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
Dispatcher
Rai Dispatch
Brampton, Ontario
09.2020 - 10.2021
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Provided timely updates to customers regarding their orders or requests.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Scheduled loads according to priority and available equipment.
Operation Support
Sci Logistics
Mississauga, Ontario
09.2020 - 10.2021
- Assisted in developing training programs for new staff members joining the operations team.
- Managed daily workload distribution among staff members based on individual skillsets.
- Facilitated training sessions for new employees on operational procedures and systems.
- Managed daily operational tasks to ensure company efficiency and productivity.
Customer Service Representative
Total Body Care
Brampton, Ontario
02.2020 - 10.2020
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved customer complaints promptly and efficiently.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Assistant Professor
Babe Ke
Punjab, India
07.2016 - 07.2018
- Supervised independent research projects conducted by undergraduates or graduates.
- Attended meetings with administrators, deans, and other key stakeholders regarding curricular matters.
- Advised students on their academic plans, career paths, and personal goals.
- Constructed quizzes, exams and homework assignments to test student aptitude.
- Evaluated student progress, graded assignments and provided students with feedback.
Education
High School Diploma -
Cambrian College
Brampton01-2020
Bachelor of Science -
Guru Nanak Khalsa College
Sultanpur Lodhi 06-2015
Skills
- Team leadership
- Relationship building
- Site inspection
- Environmental awareness
- Scheduling coordination
- Project planning
- Time management
- Decision-making
Certification
- Smart Serve
- Food Handler
- Security
- Certified Dispatcher
References
References available upon request.
Timeline
Material Handler & Trainer
Gap Distribution Centre
07.2022 - 03.2024
Onsite Supervisor
IS2 Workforce Solution
10.2021 - Current
Dispatcher
Rai Dispatch
09.2020 - 10.2021
Operation Support
Sci Logistics
09.2020 - 10.2021
Customer Service Representative
Total Body Care
02.2020 - 10.2020
Assistant Professor
Babe Ke
07.2016 - 07.2018
- Smart Serve
- Food Handler
- Security
- Certified Dispatcher
High School Diploma -
Cambrian College
Bachelor of Science -
Guru Nanak Khalsa College
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