Rajwant Samra
Stoney Creek,ON
Summary
Expert retail sales professional offering 5+ years of experience in retail customer service and retail management. Focused on exceeding sales goals and providing outstanding customer service. Exceptional knowledge of team management for front end cashiers.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Kitchen & Cashier
A&W
11.2022 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Dispatcher
09.2020 - 09.2022
- Scheduling/Coordinating shipments & addressing any issue that comes up during transit.
Esthetician
Royale Beauty Salon
03.2018 - 12.2019
- Fostered friendly, warm, and exceptional customer experience.
- Gained knowledge of facial massage techniques and skin care product ingredients.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
Kitchen & Cashier
McDonald’s
09.2012 - 08.2014
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
Kitchen & Cashier
McDonald’s
08.2008 - 07.2010
- Used POS system to enter orders, process payments and issue receipts.
- Greeted customers entering store and responded promptly to customer needs.
- Learned duties for various positions and provided backup at key times.
Education
Esthetics -
Gordon Robertson Beauty Academy
Montreal, QC08.2017
High School Diploma -
Govt. Sr. Sec. School Nawapind Donewal Turna
Turna, Punjab03.2000
Skills
- Organized
- Excellent Customer Service
- Great Adaptability
- Professional Work Ethic
- Positive and Cooperative Attitude
- Problem-Solving
- Time management skills
- Money Handling
- Reliability and punctuality
Certification
Food Safety Certification, Online, 09/24/23, 09/24/28
Languages
English
Full Professional
French
Limited Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Awards
Best Employee of the Month x2 (Mcdonald’s)
Timeline
Kitchen & Cashier
A&W
11.2022 - Current
Dispatcher
09.2020 - 09.2022
Esthetician
Royale Beauty Salon
03.2018 - 12.2019
Kitchen & Cashier
McDonald’s
09.2012 - 08.2014
Kitchen & Cashier
McDonald’s
08.2008 - 07.2010
Esthetics -
Gordon Robertson Beauty Academy
High School Diploma -
Govt. Sr. Sec. School Nawapind Donewal Turna
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