Kadriya Kalaa
London,ON
Summary
Motivated and reliable young adult seeking employment opportunities to utilize compassionate nature, trustworthiness, and dependability. Experienced retail sales professional with a strong track record of resolving customer requests and maintaining high-level customer satisfaction. Possesses strong customer service skills and relationship- building strengths. Organized and dependable candidate with the ability to manage multiple priorities and a willingness to take on added responsibilities to meet team goals. Additionally, a motivated Service Worker with exceptional social skills and a customer service background, dedicated to following health and safety guidelines. Also, a dedicated Teaching Assistant who provides support to faculty with classroom needs, excelling in maintaining clean and organized supplies and planning activities. Known for being an excellent tutor, record keeper, and multitasker.
Overview
5
5
years of professional experience
Work History
DRIVE-THRU CASHIER/KITCHEN PREP COOK
Tim Hortons
Chatham, Ontario
06.2022 - 08.2023
- Enhanced customer satisfaction by providing fast and accurate order processing at the drive-thru window.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Assisted in training new drive-thru staff members, ensuring proper procedures were followed consistently.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
Volunteer
Adult Language And Learning
Chatham, Ontario
03.2018 - 08.2022
- I assisted in promoting and helped foster a personal growth and adjustment for all, including immigrants through further education, training, and opportunities that support independence and employment.
- Assisted in fundraising efforts and outreach initiatives, actively promoting the organization's mission and goals.
- Assisted with special events and programs.
FAST FOOD WORKER
Wendy's
Chatham, Ontario
05.2021 - 08.2021
- Greeted customers promptly and took orders to keep the flow of traffic moving.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Followed food safety procedures outlined in company policies and health and sanitation regulations..
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Checked expiration dates on products prior to stocking shelves or serving customers.
- Wiped counters and sanitized equipment to maintain clean foodprep and dining areas.
TEACHERS ASSISTANT
John N. Given Public School
Chatham, Ontario
06.2018 - 03.2020
- Assisted the Teacher in teaching the Arabic language, providing support and guidance to students.
- Offering assistance to struggling students, helping them with their studies and providing additional guidance.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
Education
Bachelor of Science - Health Sciences
University of Western Ontario
London, ON05-2026
High School Diploma -
Chatham Kent Secondary School
Chatham, ON06-2022
Skills
- Customer service
- Patient care
- Team collaboration
- Problem solving
- Flexible schedule
- Goal oriented
- Hard-working
- Honest
- Self-motivated
- Organized
- Patient
- Verbal communication
Timeline
DRIVE-THRU CASHIER/KITCHEN PREP COOK
Tim Hortons
06.2022 - 08.2023
FAST FOOD WORKER
Wendy's
05.2021 - 08.2021
TEACHERS ASSISTANT
John N. Given Public School
06.2018 - 03.2020
Volunteer
Adult Language And Learning
03.2018 - 08.2022
Bachelor of Science - Health Sciences
University of Western Ontario
High School Diploma -
Chatham Kent Secondary School
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