Rajwant Kaur
Mississauga,Canada
Overview
8
8
years of professional experience
Work History
Sales Associate
Paradise Lagardere
mississauga , canada
09.2024 - 08.2026
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Collaborated with team members to achieve monthly sales targets.
- Managed inventory levels and organized merchandise displays.
Security Guard
AAI Corp.
02.2021 - 02.2025
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations.
- Responded quickly to emergency situations to assess and deflect issues.
- Detailed theft, access violations and other incidents with reports to boost success of future criminal or civil remediation.
- Monitored employee activities, confirming compliance with security regulations.
- Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Monitoring Operator
Stealth Monitoring
10.2021 - 11.2023
- Communicated processing instructions to other workers.
- monitoring surveillance cameras and identifying suspicious activities.
- Alert appropriate authorities or client using software application.
- utilize advanced video analytics and maintain detailed incident reports.
- collaborating with security teams, emergency responders based on event severity.
- working in a 24/7 monitoring center
- Ensure client property safety
- use cutting-edge surveillance technology.
Starbucks Barista
HMS Host
07.2019 - 10.2021
- Maintained supply levels in counter and customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Educated coworkers and customers about new products.
- Educated staff by sharing knowledge and expertise of coffees, teas and merchandise.
- Trained new employees in groups and in one-on-one scenarios.
- Controlled line and crowd with quick, efficient service.
- Completed over successful daily cash audits to correctly balance drawers at end of each shift.
Desk Person
TJX Canada
06.2018 - 07.2019
- Developed team communications and information for meetings.
- Used coordination and planning skills to achieve results according to schedule.
- Used Microsoft Word and other software tools to create documents and other communications.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Identified issues, analyzed information and provided solutions to problems.
Timeline
Sales Associate
Paradise Lagardere
09.2024 - 08.2026
Monitoring Operator
Stealth Monitoring
10.2021 - 11.2023
Security Guard
AAI Corp.
02.2021 - 02.2025
Starbucks Barista
HMS Host
07.2019 - 10.2021
Desk Person
TJX Canada
06.2018 - 07.2019