Raju Godhaniya
Kitchener,ON
Summary
Proven track record in enhancing customer satisfaction and sales revenue at Care2Clean Cleaning Services through effective customer relationship-building and upselling techniques. Expert in regulatory compliance and complex problem-solving, demonstrated by improving product reliability at Mukka Proteins Limited. Possesses strong communication skills and the ability to lift 40 pounds.
Overview
6
6
years of professional experience
Work History
Sales Representative
Care2Clean Cleaning Services
05.2024 - 08.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Quality Control Technician
Mukka Proteins Limited
09.2018 - 02.2024
- Inspected raw materials and finished products to verify quality and disposed of items that did not meet safety requirements.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Maintained quality documentation and records for conformance with relevant standards.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
Education
Associate of Science - Regulatory Affairs
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON12.2025
Bachelor of Science - Chemistry
Saurashtra University
India, Gujarat06.2017
Skills
- Customer Service
- Customer Relationship Building
- Complex Problem-Solving
- Upselling and Cross-Selling
- Strong Communication and Interpersonal Skills
- Ability to Lift 40 pounds
- Cold-calling
- Regulatory Compliance
Languages
English
Native or Bilingual
Timeline
Sales Representative
Care2Clean Cleaning Services
05.2024 - 08.2024
Quality Control Technician
Mukka Proteins Limited
09.2018 - 02.2024
Associate of Science - Regulatory Affairs
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Science - Chemistry
Saurashtra University
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