Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Rajpreet Singh

Surrey,BC

Summary

Adept at navigating high-stress environments, I excelled as a Customer Service Representative at Singh Consultancy, where my critical thinking and active listening skills led to a notable increase in customer loyalty. Proficient in Microsoft Excel and Telly, I specialize in turning complex customer issues into satisfactory resolutions, demonstrating both empathy and efficiency.

Work History

Customer Service Representative

Singh Consulantancy
08.2024 - 01.2025


• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the

company alike.

• Responded to customer requests for products, services, and company information.

  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Education

Bachelor Of Business Administration - Business Administration And Management

Acsenda School of Management
Vancouver, BC

Skills

    Customer service

    Critical thinking

    Microsoft Excel

    Telly

    Active listening

    Data entry

    Computer proficiency

    Automated Financial Accounting

    LAbility to lift upto 70lbs

    Having the experiences of fast- paces work

    Cutting of box upto 12 hours without any break

Timeline

Customer Service Representative

Singh Consulantancy
08.2024 - 01.2025

Bachelor Of Business Administration - Business Administration And Management

Acsenda School of Management

Similar Profiles

  • Uday Virendra Verma

    Uday Virendra VermaUday Virendra Verma

    ETL Engineer at TATA Consulantancy ServicesETL Engineer at TATA Consulantancy Services

  • Mahak Kaur

    Mahak KaurMahak Kaur

    Accounts Assistant at SINGH PUNJAB DE -Japjot SinghAccounts Assistant at SINGH PUNJAB DE -Japjot Singh

  • CHAMANPREET KAUR

    CHAMANPREET KAURCHAMANPREET KAUR

    Assistant Professor at Amar Shaheed Baba Ajit Singh Jujhar Singh Memorial College of PharmacyAssistant Professor at Amar Shaheed Baba Ajit Singh Jujhar Singh Memorial College of Pharmacy

  • Deepali

    Deepali Deepali null

    Childcare Assistant (Live-in Support) at Private Family HomeChildcare Assistant (Live-in Support) at Private Family Home

  • Harprabhjot Singh

    Harprabhjot SinghHarprabhjot Singh

    Electrical Technician at Zee Electrical Ltd.Electrical Technician at Zee Electrical Ltd.

CREATE PROFILE
Rajpreet Singh