Dynamic and results-oriented professional with extensive experience at RUTH Convenience Store, adept in inventory management and customer service. Excelled in enhancing team efficiency and achieving high customer satisfaction through effective communication and problem-solving skills. Proven track record in fostering teamwork and collaboration, ensuring operational excellence.
Certainly! Here are the points numbered:
1. Maintained a clean and organized work environment by enforcing rigorous cleanliness and orderliness policies at the registers.
2. Monitored associate efficiency using point-of-sale productivity metrics, promoting continuous improvement.
3. Trained cashiers on organizational policies, cash handling, and customer service to ensure a highly skilled team.
4. Supported inventory management through tasks such as stocking shelves, conducting counts, and placing orders as needed.
5. Quickly resolved customer complaints to uphold high levels of customer satisfaction.
6. Assisted customers with inquiries and delivered exceptional service, leading to positive feedback from shoppers.
1. Delivers outstanding customer service by warmly greeting all customers, assisting with product and service promotions, helping locate merchandise, aiding in purchase decisions, addressing customer issues, and escalating concerns when necessary.
2. Manages specific areas on the sales floor.
3. Organizes and maintains assigned areas.
4. Relocates promotional merchandise to its designated spot..
5.Coordinates with other team members to ensure adequate floor coverage.
6.Stocks and organizes merchandise, performs downstocking if required, applies product protection as needed, sets up and completes modulars, including flexible modulars and new shelf caps.
• Analytical Thinking
• Cash Management
• Inventory Management
• Interpersonal Skills
• Punctuality
• Heavy Lifting
• Problem-Solving
• Time Management
• Customer Service
• Effective Communication
• Teamwork and Collaboration
• Computer Proficiency
• Active Listening
1. Smart Serve License
2. Full Car Driving License
1. Smart Serve License
2. Full Car Driving License