Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Jaskamal Singh Gill

Miramichi,NB

Summary

Dynamic and results-oriented professional with extensive experience at RUTH Convenience Store, adept in inventory management and customer service. Excelled in enhancing team efficiency and achieving high customer satisfaction through effective communication and problem-solving skills. Proven track record in fostering teamwork and collaboration, ensuring operational excellence.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Representative

RUTH Convenience Store
08.2023 - 07.2024

Certainly! Here are the points numbered:


1. Maintained a clean and organized work environment by enforcing rigorous cleanliness and orderliness policies at the registers.


2. Monitored associate efficiency using point-of-sale productivity metrics, promoting continuous improvement.


3. Trained cashiers on organizational policies, cash handling, and customer service to ensure a highly skilled team.


4. Supported inventory management through tasks such as stocking shelves, conducting counts, and placing orders as needed.


5. Quickly resolved customer complaints to uphold high levels of customer satisfaction.


6. Assisted customers with inquiries and delivered exceptional service, leading to positive feedback from shoppers.

Retail Sales Associate

Taylor Farms
05.2022 - 08.2023

1. Delivers outstanding customer service by warmly greeting all customers, assisting with product and service promotions, helping locate merchandise, aiding in purchase decisions, addressing customer issues, and escalating concerns when necessary.

2. Manages specific areas on the sales floor.

3. Organizes and maintains assigned areas.

4. Relocates promotional merchandise to its designated spot..

5.Coordinates with other team members to ensure adequate floor coverage.

6.Stocks and organizes merchandise, performs downstocking if required, applies product protection as needed, sets up and completes modulars, including flexible modulars and new shelf caps.

Education

Diploma - Business

Niagara College
Welland, ON
12.2023

Skills

    Analytical Thinking

    Cash Management

    Inventory Management

    Interpersonal Skills

    Punctuality

    Heavy Lifting

    Problem-Solving

    Time Management

    Customer Service

    Effective Communication

    Teamwork and Collaboration

    Computer Proficiency

    Active Listening

Languages

English
Full Professional
Punjabi
Native or Bilingual

Certification

1. Smart Serve License

2. Full Car Driving License

Timeline

Customer Service Representative

RUTH Convenience Store
08.2023 - 07.2024

Retail Sales Associate

Taylor Farms
05.2022 - 08.2023

Diploma - Business

Niagara College
Jaskamal Singh Gill