Rajneet Kaur
Surrey,BC
Summary
Seeking the Retail Sales Associate position (Job ID 2020-64340) at T-ROC to leverage my customer service experience and technical knowledge to contribute to the company's success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Associate
Best Buy
Miami
06.2018 - Current
- Provided exceptional customer service and resolved customer complaints
- Promoted and demonstrated wireless products, achieving a 20% increase in sales
- Trained new employees on sales techniques and product knowledge
- Consistently met and exceeded monthly sales targets, receiving recognition as 'Employee of the Month' multiple times.
Customer Service Representative
Walmart
Miami
08.2016 - 05.2018
- Assisted customers with inquiries and returns, maintaining a high satisfaction rate
- Managed cash registers and handled transactions accurately
- Developed strong relationships with regular customers, enhancing customer loyalty
- Participated in inventory management and ensured products were stocked and displayed correctly.
Education
Diploma -
Mukat Public School
Rajpura, PunjabDouglas College
New Westminster, BCSkills
- Proficient in Word Processing
- Spreadsheets
- Presentation software
- Experienced in Internet research
- Multimedia tools
- Strong interpersonal and communication skills
- Bilingual in English and Spanish
- Ability to work flexible retail hours
- Familiar with T-Mobile products and services
Certification
- Certified Customer Service Professional (CCSP)
- Sales Training Certification, Best Buy
Volunteer Experience
Community Outreach Volunteer, Miami Community Centre, Miami, FL, 01/01/17, Present, Organized and participated in community events to promote local businesses., Provided assistance and information to community members at various outreach events., Coordinated with local organizations to arrange resources and support for community projects.
References
Available upon request
Timeline
Sales Associate
Best Buy
06.2018 - Current
Customer Service Representative
Walmart
08.2016 - 05.2018
Diploma -
Mukat Public School
Douglas College
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