Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Timeline
Generic

Rajinder Singh Kalyan

Summary

Becoming a part of a dynamic environment and looking at professional growth by way of Harmonizing organizational goals with personal goals. Here’s what I am willing to provide to the organization.

Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.

Overview

7
7
years of professional experience

Work History

Food Counter Attendant

Resturant
05.2024 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
  • Maintained a clean and organized workspace, ensuring a positive experience for customers.
  • Cleaned and maintained dining area and condiment stations.

Branch Manager

IndusInd Bank LTD
08.2023 - 03.2024
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Maintained friendly and professional customer interactions.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.

Deputy Manager

AXIS BANK Ltd
03.2020 - 09.2023
  • Sales manager (SM)
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Performed cash, card, and check transactions to complete customer purchases.

Corporate Agency Manager

HDFC Life Insurance Company
03.2018 - 03.2020
  • Improved inventory control in retail environments, conducting regular checks to prevent loss.
  • Exhibited high-level knowledge of retail manufacturing and distribution practices and channels.
  • Educated clients on insurance policies and procedures.
  • Responded to customer calls swiftly to resolve issues and answer questions.

Education

10th -

P.S.E.B.

12th -

P.S.E.B.

B.A. -

Panjab University

P.G.D.C.A. -

PTU And Punjab Infotech

Skills

  • Positive Attitude
  • Commitment towards hard work
  • Customer service
  • Customer relationships
  • Excellent work ethic
  • Sales presentations
  • Increasing sales
  • Sales tracking
  • Team training and development

Accomplishments

  • Gold medal, HDFC Life, 2018
  • Qualified MDRT, Axis Bank

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Personal Information

  • Father's Name: Nirmal Singh
  • Date of Birth: 07/08/91
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Married

Timeline

Food Counter Attendant

Resturant
05.2024 - Current

Branch Manager

IndusInd Bank LTD
08.2023 - 03.2024

Deputy Manager

AXIS BANK Ltd
03.2020 - 09.2023

Corporate Agency Manager

HDFC Life Insurance Company
03.2018 - 03.2020

12th -

P.S.E.B.

B.A. -

Panjab University

10th -

P.S.E.B.

P.G.D.C.A. -

PTU And Punjab Infotech
Rajinder Singh Kalyan