Rajinder Singh
Montreal,QC
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Relationship Manager
HDFC Bank
Bathinda, Punjab, India
08.2019 - 11.2021
- Analyzed competitors and market trends to facilitate business growth.
- Evaluated customer feedback to identify areas of improvement in products or services offered.
- Established strong client relationships to drive business development.
- Advised and counseled customers on financing and related matters, courteously educating clients and responding to inquires.
- Developed processes for tracking key performance indicators such as customer retention rates and overall satisfaction scores.
- Resolved escalated customer issues efficiently and effectively within established timelines.
Relationship Executive
SBI General Insurance Co. Ltd.
Bathinda, Punjab India
06.2012 - 11.2019
- Developed a marketing plan based on client data to acquire new relationships and expand existing ones.
- Delivered positive experiences to customers at every touch point through clear communication and implementing strategies to improve satisfaction.
- Prepared and presented product presentations to key decision-makers to close sales.
- Established strong client relationships to drive business development.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coordinated with Branch Manager to deliver continuous, effective services in alignment with contract requirements.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
Education
Diploma E Comm & Online Business Management - E Commerce
Trebas Institute
Montreal, QC08-2023
Bachelor of Commerce - Accounting, Business Law, Book Keeping
Govt College
Muktsar, PB, INMBA - Marketing
Malout Inst. of Mgt & Info. Technology
Malout, PB, INSkills
- Effective Customer Communication
- Relationship Building and Management
- Client Acquisition
- Banking
- Customer Service
- Public Speaking
- Time Management
- Attention to Detail
- Business Development
- Written and Verbal Communication
- Deadline Management
- Client Engagement
Languages
English
Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Relationship Manager
HDFC Bank
08.2019 - 11.2021
Relationship Executive
SBI General Insurance Co. Ltd.
06.2012 - 11.2019
Diploma E Comm & Online Business Management - E Commerce
Trebas Institute
Bachelor of Commerce - Accounting, Business Law, Book Keeping
Govt College
MBA - Marketing
Malout Inst. of Mgt & Info. Technology
Similar Profiles
KAMALA SUBRAMANIANKAMALA SUBRAMANIAN
Senior Vice President and Unit Head at HDFC Bank Limited, HDFC BankSenior Vice President and Unit Head at HDFC Bank Limited, HDFC Bank
Jignesh PatelJignesh Patel
Relationship Manager at HDFC Sales Pvt. Ltd. (Group Company Of HDFC Bank)Relationship Manager at HDFC Sales Pvt. Ltd. (Group Company Of HDFC Bank)
Prodip SahaProdip Saha
Collection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC BankCollection Officer at HDFC Bank, Bajaj Finance, Axis Bank, IDFC Bank
Rajan GargRajan Garg
Assistant Manager at HDFC Bank LTD (HDFC Sales Pvt Ltd)Assistant Manager at HDFC Bank LTD (HDFC Sales Pvt Ltd)
Ros Niko VillagraciaRos Niko Villagracia
Machine Operator at Balcan Innovations IncMachine Operator at Balcan Innovations Inc