RAJESH BISTA
Mississauga,ON
Summary
Dedicated Hospitality leader with 7 years of experience. Demonstrated history of meeting company goals and promoting best practices. Possesses excellent communication and collaboration skills. Eager to deliver top-quality training to diverse individuals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Waiter
SENSES TWO FOR PROVIDING MEALS
Riyadh, Riyadh Region
12.2023 - Current
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
Fast Food Crew Member
Shake-Shack
riyadh, Riyadh Region
01.2016 - 11.2023
- Make recommendations and serve F&B to customers
- Reinforced hygiene and food safety procedures.
- Set positive examples for team members.
- Mentored junior employees to improve accuracy and efficiency when taking orders.
- Personally responsible for hygiene, safety and correct use of equipment and utensils.
- Learn and record skills and recipes of the department.
- Maximised sales, simultaneously serving customers face-to-face while managing online orders.
- Maintained high standards of cleanliness to create a safe, welcoming and positive customer experience.
- Minimised customer complaints by anticipating and identifying issues and initiating prompt corrective action.
Food and Beverage Trainee
Hyatt Regency
kathmandu, NEPAL
09.2013 - 02.2014
- Controlled food and beverage inventory, strategically ordering supplies and anticipating consumer demands to prevent out-of-stock items.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Ordered food from vendors to meet weekly requirements, keeping within allocated budget.
- Planned menus in line with residents' preferences and requirements.
Restaurant Supervisor
A Cafe & Lounge Restaurant
KATHMANDU, NEPAL
02.2010 - 05.2013
- Strategically planned and reviewed restaurant staffing levels based on evolving service demands.
- Boosted sales through targeted product training and upselling strategy.
- Conducted training sessions with staff in POS system and restaurant
- Led motivated teams of front- and back-of-house staff, achieving high-quality standards and service.
- Ensured exceptional health and safety standards by closely monitoring restaurant operations.
- Built and maintained excellent working relationships with produce suppliers to ensure ingredient quality.
- Coordinated activities of dining room personnel to provide prompt, courteous service to patrons.
Education
Bachelor of Business Administration - Hospitality Management, Management
Purbanchal university
2014
Certificate of Higher Education - Hospitality management
Nepal Board
2009
Skills
- Quality Control
- Menu planning
- Ingredient stock control
- Temperature checking
- Decision making
- Project scheduling
- Performance evaluations
- Recipes and menu planning
Certification
JIGGER TOREQUE
Food Service Supervisor
Boston Pizza
403-407-0438
KARMA LAMA
Assistant Restaurant Manager
Riyadh -Saudi Arabia
+966-0592362728
karma4u_@hotmail.com
Languages
English
Fluent
Hindi
Fluent
Nepali
Fluent
Personal Information
Name & contact
Timeline
Waiter
SENSES TWO FOR PROVIDING MEALS
12.2023 - Current
Fast Food Crew Member
Shake-Shack
01.2016 - 11.2023
Food and Beverage Trainee
Hyatt Regency
09.2013 - 02.2014
Restaurant Supervisor
A Cafe & Lounge Restaurant
02.2010 - 05.2013
Bachelor of Business Administration - Hospitality Management, Management
Purbanchal university
Certificate of Higher Education - Hospitality management
Nepal Board