Lohesh Raj Vellore Sukajeevan
Edmonton,AB
Summary
A result oriented and proactive Management professional with over 20 years of experience and demonstrated success to develop and implement processes that streamline operations, optimize productivity, and enhance efficiency.
Overview
20
20
years of professional experience
Work History
Waiter
Northern Lights Inn
11.2022 - 10.2023
- Greeting guests and taking drink and food orders
- Delivering food from kitchen to guests.
Director of Operation
Arostays
12.2020 - 10.2022
- Plan and monitor department day-to-day tasks
- Supervise staff from other departments and give constructive feedback
- Increased sales overall by 30%
- Ensure that clients and customers receive support that is necessary
- Develop, implement, and communicate business and financial strategies to guarantee long-term success
- Study data and perform analyses on differing department operations
- Work closely with human resources to interview and train new staff and set them up for success
- Manage relationships with external partners
- Communicate relevant information from department heads and executives to employees
- Review financial plans, manage budgets, and strategize for long-term growth.
Head of Operations
Hello World
09.2019 - 10.2020
- Oversee day to day Operations
- P&L Leader
- Excellent service to Clients
- Managing budgets
- Recruiting, interviewing and hiring staff
- Analyzing productivity data and optimizing staffing and production capacity.
General Manager Operations
Oyo Rooms
07.2017 - 08.2019
- Managed 35 Budget Hotels, Team handled: 475
- Oversee day-to-day operation
- Guest Relationship
- Design strategy and set goals for growth
- Maintain budgets and optimize expenses
- Set policies and processes
- Oversee recruitment and training
- Evaluate and improve operations and financial performance
- Direct employee assessment process
- Ensure staff follows health and safety regulations
- Provide solutions to issues.
Project Manager
Al Hajry Overseas
06.2015 - 07.2016
- Executed and controlled contractual FM services for total of 72 office and community buildings overseen by Northern Area Office Services Division
- Co-ordinate scheduling and deployment of manpower, equipment, tools, chemicals and consumables
- Prepare management reports and presentations as required accurately by established timelines
- Create and maintain documentation for necessary sign-offs and approvals meet policies & confidentiality
- Organize and conduct staff trainings to update their awareness on Safety, chemicals, tools and equipment
- Monitor change and space management in terms of office space allocation and minor renovations.
Resort Manager
Khedda Resort
04.2012 - 05.2015
Assistant Restaurant Manager
Yum Brands (KFC)
09.2010 - 03.2012
Senior Captain
Ramee Guest Line
07.2009 - 08.2010
Captain
Ramee Guest Line
09.2007 - 06.2009
Steward
Ramee Guest Line
06.2003 - 08.2007
Education
Master’s Degree - Masters of Business Administration
National Institute of Business Management
NIBM01.2015
Bachelor’s Degree - Bachelor of Hotel Management
Periyar University
Salem01.2010
Skills
- MS Office
- P&L Management
- Recruitment & Training
- Office Administration
- Property Management
- Inventory Management
- Problem Solving
- Quality Control
- Guest Relations
- Hospitality
- Leadership Training
- Capital Spending
- Process Improvement
- Cost Control
Accomplishments
- Marketing - Implemented marketing strategies which resulted in 19% growth of customer base.
- Supervised team of 650 staff members.
- Staffing - Worked directly with Human Resources to streamline hiring and onboarding process and achieved 0.2% attrition.
Languages
English
Full Professional
Hindi
Full Professional
Tamil
Full Professional
Telugu
Full Professional
Kannada
Full Professional
Malayalam
Limited Working
Timeline
Waiter
Northern Lights Inn
11.2022 - 10.2023
Director of Operation
Arostays
12.2020 - 10.2022
Head of Operations
Hello World
09.2019 - 10.2020
General Manager Operations
Oyo Rooms
07.2017 - 08.2019
Project Manager
Al Hajry Overseas
06.2015 - 07.2016
Resort Manager
Khedda Resort
04.2012 - 05.2015
Assistant Restaurant Manager
Yum Brands (KFC)
09.2010 - 03.2012
Senior Captain
Ramee Guest Line
07.2009 - 08.2010
Captain
Ramee Guest Line
09.2007 - 06.2009
Steward
Ramee Guest Line
06.2003 - 08.2007
Master’s Degree - Masters of Business Administration
National Institute of Business Management
Bachelor’s Degree - Bachelor of Hotel Management
Periyar University
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