Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

RAJDEEP SINGH GILL

Ottawa,ON

Summary

Knowledgeable known for providing exceptional support and ensuring smooth operations. Proficient in addressing customer inquiries and resolving issues, contributing to overall efficiency. Demonstrated effective problem-solving skills and strong communication abilities in previous roles.

Support professional with track record of providing outstanding customer service and operational support. Recognized for effectively resolving customer issues and enhancing team collaboration. Reliable and adaptable, consistently meeting changing needs with focus on achieving results.

Professional with solid experience in support roles, equipped to enhance operational efficiency and customer satisfaction. Skilled in troubleshooting, problem-solving, and providing exceptional service. Strong team player with focus on collaboration, adaptability, and achieving high-quality results. Known for reliability and effective communication in fast-paced environments.

Experienced with managing customer inquiries and support tasks efficiently. Utilizes problem-solving skills to address and resolve issues promptly. Track record of maintaining effective communication and strong organizational abilities in support roles.

Overview

2
2
years of professional experience

Work History

Support Associate

Amazon Warehouse
06.2023 - 01.2024
  • . HANDLED INVENTORY, ORDER PICKING, PACKING, AND SHIPPING.
  • . MAINTAINED STOCK RECORDS AND SUPPORTED INVENTORY AUDITS.
  • FOLLOWED SAFETY PROTOCOLS AND KEPT THE WORKSPACE ORGANIZED.
  • RESOLVED ORDER ISSUES AND SUPPORTED EFFICIENT TEAM OPERATIONS.
  • Operated material handling equipment to efficiently move products within the warehouse.
  • Assisted in inventory management by accurately tracking stock levels and ensuring product availability.

Sales Associate

Circle K
06.2024 - Current
  • DEVELOPED AND ADMINISTERED TRAINING PROGRAMS TO SALES TRAINEES AND OTHER PERSONNEL.
  • TRAINED NEW HIRES TO PERFORM CROSS-TRAINING EXERCISES WITH EXPERIENCED WORKERS.
  • RESOLVED CUSTOMER CONCERNS USING STRONG COMMUNICATION AND CONFLICT MANAGEMENT SKILLS.
  • HELPED CUSTOMERS NAVIGATE STORE, COMPLETE SALES AND PROCESS RETURNS.
  • MET OR EXCEEDED INDIVIDUAL SALES GOALS AND KEY PERFORMANCE INDICATORS.
  • ADAPTED TO CHANGING PRIORITIES AND UNEXPECTED SITUATIONS.

Baker

Tim Hortons
06.2024 - Current
  • PROVIDES QUALITY BEVERAGES, WHOLE BEAN, AND FOOD PRODUCTS CONSISTENTLY FOR ALL CUSTOMERS BY ADHERING TO ALL RECIPE AND PRESENTATION STANDARDS.
  • FOLLOWS TIM HORTON'S OPERATIONAL POLICIES AND PROCEDURES.
  • ASSIST OTHER MEMBERS OF THE TEAM WHEN NEEDED.
  • LIGHT CASH HANDLING DUTIES INCLUDING PROCESSING GUEST TRANSACTIONS, COUNTING CASH, CLOSING/OPENING REGISTERS, PARTICIPATING IN CASH AUDITS.
  • MAINTAINS REGULAR AND CONSISTENT ATTENDANCE AND PUNCTUALITY.
  • KEEP AREA CLEAN AT ALL TIMES; MANAGE WASTE.

Education

Grade 10th -

La Foundation School
Banff, AB
01.2021

Business Diploma -

Algonquin College
Ottawa, ON
01.2025

Grade 12th - undefined

01.2023

Skills

  • Customer support
  • Customer relations
  • Call center experience
  • Documentation skills

Languages

English

Timeline

Sales Associate

Circle K
06.2024 - Current

Baker

Tim Hortons
06.2024 - Current

Support Associate

Amazon Warehouse
06.2023 - 01.2024

Grade 12th - undefined

Grade 10th -

La Foundation School

Business Diploma -

Algonquin College
RAJDEEP SINGH GILL