RAJDEEP KAUR

• Enhanced building security by conducting thorough visitor screening and issuing proper identification badges.
• Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
• Assisted in emergency situations by following established protocols, ensuring the safety of all individuals on the property.
• Supported law enforcement officers during investigations, providing detailed information about incidents that occurred onsite.
• Completed detailed incident reports after any security-related events, ensuring accurate documentation for future reference or insurance claims purposes.
• Enhanced customer satisfaction by providing efficient and professional front desk services.
• Greeted guests upon arrival by providing warm welcome.
• Maintained accurate and up-to-date records of guest information.

Ensured efficient operation of office equipment, including printers, copiers, and fax machines.

• Composed letters, memos, reports, emails, and presentations as requested by management.
• Greeted visitors professionally, addressing inquiries and directing to appropriate personnel.
• Organized files and developed spreadsheets to maintain an orderly front desk area.
• Managed office supplies inventory by monitoring stock levels and placing orders as needed.
• Coordinated mailings by sorting and preparing packages for courier or postal service shipment.
• Handled confidential documents in an organized fashion according to established protocol.

• Executed store opening and closing procedures to ensure seamless daily operations.
• Inspected store displays for cleanliness, organization, and currency.
• Conducted regular inventory checks to monitor stock levels and replenish supplies.
• Resolved customer issues swiftly through strong problem-solving skills.
• Enhanced store efficiency by implementing effective inventory management techniques.
• Optimized product merchandising strategies to boost sales performance.

• Processed refunds and exchanges in compliance with company policy.
• Scanned, priced, and bagged customer groceries efficiently to minimize wait times.
• Assisted cashiers in resolving customer complaints and inquiries effectively.
• Identified discrepancies between actual sales figures and expected totals for accuracy.
• Inventoried stock and placed new orders to ensure supply availability.
• Supported other teams by stocking shelves and bagging groceries as needed.

• Delivered exceptional customer service, ensuring high levels of satisfaction in difficult situations.
• Collaborated with team members to establish best practices for consistent service delivery.
• Streamlined call center operations, enhancing efficiency and minimizing wait times.
• Maintained professionalism while managing challenging customer interactions.
• Operated cash register, processing payments, returns, and exchanges accurately.
• Cultivated positive customer relationships through friendly and engaging interactions.