Smart Investments
Howard Kong
First Responder
Markham,Ontario
Summary
Highly motivated and experienced in front line security duties, and recent graduate of Seneca College Firefighter Pre-Service. In-depth knowledge of incident response and excellent customer service. Thinks quickly under pressure and remains calm in stressful situations. Offering years of experience in efficiently responding to incidents/medicals as High Profile Security and working with faculty, staff and students of various cultures, ethnicities and walks of life.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
High Profile Campus Security
Seneca College
Toronto, ON
01.2016 - 02.2022
- Developed and maintained courteous and effective working relationships with Deans, Academic Chairs, Faculty, Staff and Students.
- Demonstrated a high level of initiative, inclusiveness and guidance working alongside ODSP and LGBTQ2+ communities.
- Worked well in a team setting, providing support and collaboration with EMS, Police and Fire Services
- Gained strong leadership and safety skills by managing vehicle patrols and audits in all weather conditions.
- Worked effectively in fast-paced environments such as Emergency Dispatch and 911 communications.
- Proven ability to learn quickly and adapt to new situations such as Medical Incident Response, and Traffic Control
Investigative Security
AFIMAC Canada
Milton, ON
05.2014 - 01.2016
- Participated in team projects, demonstrating an ability to work collaboratively and effectively such as escorting VIPs through picket lines safely alongside Union members.
- Daily reports written on events and incidents in congruence with the chain of custody for evidence
- Developed strong organizational relationship and rapport through client needs during interactions with the public, and de-escalation of hostile conflict situations.
- Operate multiple company vehicles safely on a daily basis during patrols or static positions
- Trained on dealing with media and reporter exposure on high profile incidents.
Frontline Border Logistics Security
GardaWorld Security
Toronto, ON
05.2012 - 02.2014
- Providing access control to a high traffic customs bonded facility while actively logging entries accurately
- Evaluate safety situations with attention to detail while issuing CTPAT ( Customs-Trade Partnership Against Terrorism ) Seals on freight incoming and departing from the USA.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Paid attention to detail while completing bill of lading inspections along with audits of seal and freight cargo numbers
- Bi-Lingual communication in French to drivers arriving from Quebec with limited english exposure
Sales Associate
Winners TJX
Newmarket, ON
01.2010 - 08.2023
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Unloaded warehouse stock quickly and efficiently and organized onto sales floor within Winners Merchants Timelines.
Press Operator
Cam Tool & Die
Newmarket, ON
07.2007 - 08.2009
- Supervisor and team lead operating 1600 Tonnes Press safely within OHSA Standards, and maintaining MSDS safety audit
- Operated press to achieve highest print quality and productivity with minimal scrap.
- Multi-tasked to keep all assigned projects running effectively and efficiently with forklift operators and shipping departments
Education
Fire Fighter Pre-Service
Seneca College
Toronto 01.2023 - Current
Seneca College Security Services
Post Secondary Institution Security
North York 01.2016 - 06.2016
Health And Fitness Pre-Kinesiology
Humber College
Toronto, ON 01.2008 - 01.2010
TTSAO Certificate CLASS A
Commercial Heavy Equipment Training
Mississauga, ONSkills
Standard First-Aid / CPR-C
undefinedInterests
Timeline
Fire Fighter Pre-Service
Seneca College
01.2023 - Current
Seneca College Security Services
Post Secondary Institution Security
01.2016 - 06.2016
High Profile Campus Security
Seneca College
01.2016 - 02.2022
Investigative Security
AFIMAC Canada
05.2014 - 01.2016
Frontline Border Logistics Security
GardaWorld Security
05.2012 - 02.2014
Sales Associate
Winners TJX
01.2010 - 08.2023
Health And Fitness Pre-Kinesiology
Humber College
01.2008 - 01.2010
Press Operator
Cam Tool & Die
07.2007 - 08.2009
TTSAO Certificate CLASS A
Commercial Heavy Equipment Training
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