Rajdeep Kaur
Fredericton
Summary
Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of company.
Developed strong communication and organizational skills in collaborative early education setting. Adaptable and ready to transition into new field, utilizing experience in managing, planning, and executing educational activities. Eager to contribute to and grow within dynamic and supportive professional environment.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Tim Hortons
02.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Master of Science -
Punjab Technical University
Punjab, India07-2015
Bachelor of Arts -
M.L.B.G College
Punjab, India06-2013
GED -
M.L.B.G
Punjab,India04-2010
Skills
- Communication
- Leadership
- Initiative
- Critical thinking
- Team work
- Relationship building
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Tim Hortons
02.2022 - Current
Master of Science -
Punjab Technical University
Bachelor of Arts -
M.L.B.G College
GED -
M.L.B.G
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