RAJANPREET BRAR
Brampton,ON
Summary
Dynamic and results-oriented professional with a proven track record at CIBC, adept in customer service and problem-solving. Excelled in fast-paced environments, demonstrating exceptional teamwork and a positive attitude. Enhanced customer satisfaction and operational efficiency through effective communication and multitasking skills. Transitioned to loyalty department within a year, underscoring a commitment to continual improvement and client support.
Overview
6
6
years of professional experience
Work History
FSR
CIBC
10.2022 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Gained valuable experience for business calls to assist the client with effective manner
- co-piloting new hires for loyalty exposure
- moved to loyalty department within first year of hiring
Customer Service Representative (part-time)
Wallmart
04.2022 - 11.2023
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Participated in training programs to enhance product knowledge and customer service skills.
- assisted the customers by processing their returns or refunds
Assistant Manager
Tim Hortons
04.2021 - 06.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Food Service Supervisor
Tim Hortons
06.2020 - 03.2021
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Team Member
Tim Hortons
04.2019 - 06.2020
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- providing excellent customer service
Education
Associate of Science - Personal Support Worker
Cambrian College of Applied Arts And Technology
Greater Sudbury, ON04-2018
Associate of Applied Science - Pre Health Sciences
Cambrian College of Applied Arts And Technology
Greater Sudbury08-2017
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Multitasking
Languages
English
Professional Working
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
FSR
CIBC
10.2022 - Current
Customer Service Representative (part-time)
Wallmart
04.2022 - 11.2023
Assistant Manager
Tim Hortons
04.2021 - 06.2022
Food Service Supervisor
Tim Hortons
06.2020 - 03.2021
Team Member
Tim Hortons
04.2019 - 06.2020
Associate of Science - Personal Support Worker
Cambrian College of Applied Arts And Technology
Associate of Applied Science - Pre Health Sciences
Cambrian College of Applied Arts And Technology
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