Rajandeep Kaur
Moncton ,NB
Summary
Experienced support worker prepared for role in personal assistance. Skilled in providing compassionate care, managing daily tasks, and ensuring clients' well-being. Strong focus on team collaboration, adaptability, and achieving results. Reliable and capable of responding to changing needs, with expertise in communication, problem-solving, and empathy.
Overview
3
3
years of professional experience
Work History
Personal Support Worker
Kindred Home Care
Moncton, NB
08.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
Personal Care Assistant
Cascone Family
Brampton, ON
03.2024 - 07.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Customer Service Representative
Rogers Wireless
Mississauga, ON
09.2022 - 03.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Office Administration Health Services
St. Clair College of Applied Arts And Technology
Windsor, None12.2022
Skills
- Social support
- Meal preparation
- Cultural sensitivity
- Meal planning
- Client relationship management
- Medication organization
- Clinical documentation
- Assistive technology
- Mental health support
- Health monitoring
- Personal safety awareness
Timeline
Personal Support Worker
Kindred Home Care
08.2024 - Current
Personal Care Assistant
Cascone Family
03.2024 - 07.2024
Customer Service Representative
Rogers Wireless
09.2022 - 03.2024
Office Administration Health Services
St. Clair College of Applied Arts And Technology