Raisa Rahman
Calgary,Canada
Overview
1
1
year of professional experience
Work History
Sales Associate
TJX Canada (Winners)
05.2025 - Current
- Deliver excellent customer service by assisting clients with purchases, returns, and exchanges.
- Provide personalized guidance in the jewelry and designer clothing sections.
- Maintain merchandise presentation and organization across Men’s, Home, Food, and Pets departments.
- Collaborate with peers to create an inclusive workplace as a Joy Community team member, planning events and activities for 30+ associates.
Summer Intern (Technical Support & IT)
ADN Telecom
04.2024 - 07.2024
- Provided technical support for clients, troubleshooting issues and ensuring smooth use of services.
- Supported IT operations in data and network security, learning compliance and governance practices.
- Trained in IT strategy and alignment with business objectives.
- Built strong problem-solving and communication skills while assisting clients with technical concerns.
Education
Bachelor of Science - Computer Science
University of Calgary
Calgary, AB09.2024
Skills
- Programming: C, Assembly Language, Python, Java
- Customer service & retail operations (POS, product guidance, client support)
- Strong problem-solving, adaptability, and teamwork
- Ability to explain technical concepts in simple terms
LANGUAGES
Fluent in English, Bangla, Hindi, and Urdu
Timeline
Sales Associate
TJX Canada (Winners)
05.2025 - Current
Summer Intern (Technical Support & IT)
ADN Telecom
04.2024 - 07.2024
Bachelor of Science - Computer Science
University of Calgary