Summary
Overview
Work History
Education
Skills
Timeline
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Carron Pareira

Summary

A dedicated and ambitious Computer Science student with strong technical proficiency in programming languages and application development, both GUI and mobile-based. I bring over three years of combined customer service, retail, and supervisory experience in Canadian and international settings, demonstrating adaptability, leadership, team collaboration and a commitment to excellence in diverse work environments. With a foundation in software development, alongside experience in managing customer-facing roles and leading training initiatives, I seek full-time opportunities that foster growth, challenge-solving, and impactful contribution.

Overview

7
7
years of professional experience

Work History

Retail Store Sales Associate

TJX Canada - Marshalls
11.2023 - Current
  • Maintained a clean and organized store environment to enhance customer experience.
  • Provided support during peak shopping periods by monitoring fitting rooms, restocking shelves, or assisting at the register as needed.
  • Managed customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Participated in regular inventory counts, helping maintain accurate stock levels and prevent loss of merchandise.
  • Assisted customers in finding the perfect product for their needs, resulting in higher satisfaction rates.
  • Processed transactions quickly and accurately, ensuring a smooth checkout process for customers.
  • Handled returns and exchanges efficiently, maintaining positive customer interactions during potentially difficult situations.

Client Service Professional

H&R Block
01.2025 - 04.2025
  • Maintained detailed records of client interactions, facilitating seamless communication between team members and clients.
  • Greeted clients in a friendly and professional manner as they arrived.
  • Answered incoming phone calls and responded to inquiries or directed them appropriately.
  • Scheduled and confirmed client appointments, and maintained accurate client records, ensuring confidentiality of sensitive information.
  • Performing routine administrative tasks such as filing, data entry and managing office supplies.

Fast Food Supervisor

New York Fries, Intercity Mall
04.2022 - 10.2023
  • Trained new employees on company policies, procedures, and food preparation techniques to ensure consistent product quality.
  • Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
  • Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately and performing opening/closing procedures.
  • Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
  • Assembling and packaging food orders for takeout/delivery.

Thrift Store Clerk

Value Village
04.2022 - 09.2022
  • Improved store organization and appearance by merchandising items according to established guidelines.
  • Performed routine maintenance tasks such as restocking shelves or organizing storage areas for maximum efficiency.
  • Aided in loss prevention efforts through vigilant monitoring of suspicious activity and adherence to security protocols.
  • Assisted customers in finding/selecting products and thus provided appreciative customer service, also by answering questions, resolving complaints and addressing concerns.
  • Operated cash registers and processed transactions accurately.

Rubic's Cube Tutor

Carron's Cube Academy
05.2018 - 12.2021
  • Taught students techniques to solve different types of rubic's cubes, including basic and advanced methods.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Participated and oversaw a competition held by the World Cube Association, also helped students train for the same.

Education

Honours Bachelor of Science - Computer Science

Lakehead University
Thunder Bay, ON
05-2025

Skills

  • Dealt with programming languages such as C/C, Java, Python, MySQL, Assembly language, and with Microsoft Office
  • Fluent in English, Gujarati and Hindi
  • Proficient presentation, planning and critical thinking skills
  • Goal oriented
  • Time management
  • Friendly and outgoing
  • Teamwork and collaboration
  • Food Handling and Smart Serve certified

Timeline

Client Service Professional

H&R Block
01.2025 - 04.2025

Retail Store Sales Associate

TJX Canada - Marshalls
11.2023 - Current

Fast Food Supervisor

New York Fries, Intercity Mall
04.2022 - 10.2023

Thrift Store Clerk

Value Village
04.2022 - 09.2022

Rubic's Cube Tutor

Carron's Cube Academy
05.2018 - 12.2021

Honours Bachelor of Science - Computer Science

Lakehead University

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