Raihan Shahid
Brampton,ON
Summary
Motivated individual with strong experience in customer service and fulfillment, seeking a retail role. Skilled in inventory management, customer interaction, and maintaining high standards of accuracy. Offers excellent communication, multitasking, and teamwork abilities to enhance the retail environment and deliver exceptional service.
Overview
1
1
years of professional experience
1
1
Certification
Work History
Impact Fellow
Canadian Gap Year Association
11.2023 - 04.2024
- Led creation of community projects aimed at promoting mental wellness and providing valuable resources to the community, resulting in greater awareness and engagement within the community.
- Produced, edited, and published podcast episodes, focusing on mental health topics, fostering meaningful conversations and reaching a broader audience.
- Received weekly 1-on-1 mentoring sessions with experienced coaches, refining project goals, strategies and execution
- Engaged with community members through interactive social media posts, weekly workshops, and Q&A sessions, driving participation and creating a supportive environment.
Warehouse Associate
S.H.O Trade Inc.
07.2020 - 06.2021
- Labeled, recorded, and inspected quality of various items for local FBA (Fulfillment by Amazon) business, including books and skincare products, ensuring high accuracy and consistency.
- Organized over 250 items per shift on racks, shelves, and bins to maintain precise inventory order.
- Assembled over 30 boxes, cartons, and containers per shift to support timely and accurate shipments.
- Answered approximately 10 calls per shift, resolving 90% of customer inquiries on the first contact.
Education
High School Diploma -
Harold M. Brathwaite Secondary School
Brampton, ON06.2024
Skills
- Customer Service
- Product Knowledge
- Verbal and Written Communication
- Teamwork
- Multi-tasking
- Time-management
- Organization
- Adaptability
- Call-handling
- Multilingual
Certification
- First Aid & CPR, Canadian Red Cross (2024)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Impact Fellow
Canadian Gap Year Association
11.2023 - 04.2024
Warehouse Associate
S.H.O Trade Inc.
07.2020 - 06.2021
High School Diploma -
Harold M. Brathwaite Secondary School
- First Aid & CPR, Canadian Red Cross (2024)
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